Governing geospatial aspects of smart destination development - The case of Novi Sad, Serbia
Abstract
The development of smart cities and destinations heavily relies on geospatial technologies and intelligence. Geospatial aspects encompass location-based data and tools and are of significant importance in governing smart tourism destinations. This paper investigates the geospatial elements involved in the development of smart tourism destinations, by analyzing smart projects implemented in Novi Sad, Serbia. The theoretical framework draws upon the fields of geoinformatics, urban planning, and smart city development. Research conducted in Novi Sad reveals that the majority of smart initiatives, solutions, projects, and practices are geospatially oriented. To enhance the governing of smart cities, the paper introduces a comprehensive and adaptable catalogue of smart projects, which is easily navigable and comprehensible.
References
Angelidou, M. (2014). Smart city policies: A spatial approach. Cities, 41, S3–S11, https://doi.org/10.1016/j.cities.2014.06.007>
Baggio, R., & Scaglione, M. (2017). Strategic Visitor Flows (SVF) Analysis Using Mobile Data. Information and Communication Technologies in Tourism 2017, 145-157, https://doi.org/10.1007/978-3-319-51168-9_11>
Batty, M., Axhausen, K. W., Giannotti, F., Pozdnoukhov, A., Bazzani, A., Wachowicz, M., & Portugali, Y. (2012). Smart cities of the future, European Physical Journal: Special Topics, 214(1), 481–518, https://doi.org/10.1140/epjst/e2012-01703-3>
Boes, K., Buhalis, D., & Inversini, A. (2015). Conceptualising Smart Tourism Destination Dimensions. Information and Communication Technologies in Tourism 2015, 391–403, https://doi.org/10.1007/978-3-319-14343-9_29>
Buhalis, D. & Amaranggana, A. (2013). Smart Tourism Destinations. Information and Communication Technologies in Tourism 2014, 553-564, https://doi.org/10.1007/978-3-319-03973-2_40>
Buhalis, D. & Amaranggana, A. (2015). Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services. Information and Communication Technologies in Tourism 2015, 377–389, https://doi.org/10.1007/978-3-319-14343-9_28>
Cimbaljević, M., Stankov, U., & Pavluković, V. (2019). Going beyond the traditional destination competitiveness–reflections on a smart destination in the current research. Current Issues in Tourism, 22(20), 2472-2477, https://doi.org/10.1080/13683500.2018.1529149>
Cimbaljević, M., Stankov, U., Demirović, D., & Pavluković, V. (2021). Nice and smart: creating a smarter festival–the study of EXIT (Novi Sad, Serbia). Asia Pacific Journal of Tourism Research, 26(4), 415-427, https://doi.org/10.1080/10941665.2019.1596139>
Cimbaljević, M., Demirović Bajrami, D., Kovačić, S., Pavluković, V., Stankov, U., & Vujičić, M. (2023). Employees' technology adoption in the context of smart tourism development: the role of technological acceptance and technological readiness. European Journal of Innovation Management, ahead-of-print, https://doi.org/10.1108/EJIM-09-2022-0516>
Coca-Stefaniak, J. A. (2020). Beyond smart tourism cities – Towards a new generation of “wise” tourism destinations. Journal of Tourism Futures, 7, (2), 251-258, https://doi.org/10.1108/JTF-11-2019-0130>
Dragović, N., Vasiljević, Ð., Stankov, U., & Vujičić, M. (2019). Go social for your own safety! Review of social networks use on natural disasters–case studies from worldwide. Open Geosciences, 11(1), 352-366, https://doi.org/10.1515/geo-2019-0028>
European Commission (2019). Compendium of best practices, European capital of smart tourism competition report, Available at: https://smarttourismcapital.eu/wp-content/uploads/2019/07/Compendium_2019_FINAL.pdf>
Filimonau, V., Ashton, M., & Stankov, U. (2022). Virtual spaces as the future of consumption in tourism, hospitality and events. Journal of Tourism Futures, ahead-of-print, https://doi.org/10.1108/JTF-07-2022-0174>
Gretzel, U., & Stankov, U. (2021). ICTs and well-being: challenges and opportunities for tourism. Information Technology & Tourism, 23, 1-4, https://doi.org/10.1007/s40558-021-00198-2>
Gruen, A. (2013). SMART cities: The need for spatial intelligence. Geo-Spatial Information Science, 16(1), 3–6, https://doi.org/10.1080/10095020.2013.772802>
Harrison, C., & Donnelly, I. A. (2011), A theory of smart cities. Proceedings of the 55th Annual Meeting of the ISSS-2011, 17-22 July 2011, Hull, UK.
Kranjac, M., Stankov, U., Salom, J., Tomašević, V., & Tomić, S. (2019). GIS based model for evaluating effects of agricultural EU funds. Geographica Pannonica, 23(2), https://doi.org/10.5937/gp23-21328>
Li, D., & Shao, Z. (2009). The new era for geo-information. Science in China Series F: Information Sciences, 52(7), 1233-1242.
Li, D., Shan, J., Shao, Z., Zhou, X., & Yao, Y. (2013). Geomatics for smart cities - Concept, key techniques, and applications. Geo-Spatial Information Science, 16(1), 13–24, https://doi.org/10.1080/10095020.2013.772803>
Liu, Y., Wu, Y., Cao, H., Wang, Z., Wang, Z., Cui, Y., & Li, G. (2023). The Application of GIS Technology in the Construction of Smart City. Academic Journal of Science and Technology, 5(2), 183-186, https://doi.org/10.54097/ajst.v5i2.6861>
Manville, C., Cochrane, G., Cave, J., Millard, J., Pederson, J. K., Thaarup, R. K., Liebe, A., Wissner, M., Massink, R., & Kotternik, B. (2014). Mapping Smart Cities in the EU, European Parliament, Brussels, Available at: https://www.europarl.europa.eu/RegData/etudes/etudes/join/2014/507480/IPOL-ITRE_ET(2014)507480_EN.pdf.
Marković, V., Savić, S., Arsenović, D., Stankov, U., & Dolinaj, D. (2013). Quantification of artificial surfaces impact on urban heat island of Novi Sad (Vojvodina, Serbia). Geographica pannonica, 17(3), 69-73, https://doi.org/10.5937/GeoPan1303069M>
Mete, M. O. (2023). Geospatial Big Data Analytics for Sustainable Smart Cities. The International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences, 48, (4)-w7, https://doi.org/10.5194/isprs-archives-XLVIII-4-W7-2023-141-2023>
Mortaheb, R., & Jankowski, P. (2023). Smart city re-imagined: City planning and GeoAI in the age of big data. Journal of Urban Management, 12(1), 4-15, https://doi.org/10.1016/j.jum.2022.08.001>
Naslovi net (2020). Archive of a specialized search engine and aggregator of information sites in Serbia, Naslovi.net, Available at: https://naslovi.net/naslovi.php>
Pavluković, V., Stankov, U., & Arsenović, D. (2020). Social impacts of music festivals: A comparative study of Sziget (Hungary) and Exit (Serbia). Acta geographica Slovenica, 60(1), 21-35, https://doi.org/10.3986/AGS.6514>
Percivall, G., Ronsdorf, C., Liang, S., McKenzie, D., & McKee, L. (2015). OGC Smart Cities Spatial Information Framework, Open Geospatial Consortium, OGC Doc. No. 14-115, Available at: https://portal.opengeospatial.org/files/61188>
Radojević, B. (2021). Geoprostorni aspekti pametne turističke destinacije na primeru Novog Sada [Geospatial aspects of a smart tourism destination: A Case Study of Novi Sad] (Doctoral dissertation), University of Novi Sad, Faculty of Sciences, Novi Sad.
Radojević, B., Lazić, L., & Cimbaljević, M. (2020). Rescaling smart destinations: The growing importance of smart geospatial services during and after COVID-19 pandemic. Geographica Pannonica, 24(3), 221–228. https://doi.org/10.5937/gp24-28009>
Roche, S. (2014). Geographic Information Science I: Why does a smart city need to be spatially enabled? Progress in Human Geography, 38(5), 703–711, https://doi.org/10.1177/0309132513517365>
Stankov, U., Gretzel, U., Vujičić, M. D., Pavluković, V., Jovanović, T., Solarević, M., & Cimbaljević, M. (2022). The pandemic of loneliness: designing smart tourism for combating loneliness. Information Technology & Tourism 24, 439–455, https://doi.org/10.1007/s40558-022-00234-9>
Stankov, U., Klaučo, M., Dragićević, V., Vujičić, M. D., & Solarević, M. (2016). Assessing land-use changes in tourism area on the example of Čajetina municipality (Serbia). Geographica Pannonica, 20(2), 105-113, https://doi.org/10.5937/GeoPan1602105S>
Stankov, U., Vasiljević, D., Jovanović, V., Kranjac, M., Vujičić, M. D., Morar, C., Bucur, L. (2019). Shared Aerial Drone Videos-Prospects and Problems for Volunteered Geographic Information Research. Open Geosciences, 11(1), 462–470, https://doi.org/10.1515/geo-2019-0037>
Supak, S., Brothers, G., Bohnenstiehl, D. W., Devine, H. (2015). Geospatial analytics for federally managed tourism destinations and their demand markets. Journal of Destination Marketing and Management, 4(3), 173–186, https://doi.org/10.1016/j.jdmm.2015.05.002>
Tao, W. (2013). Interdisciplinary urban GIS for smart cities: Advancements and opportunities. Geo-Spatial Information Science, 16(1), 25–34, https://doi.org/10.1080/10095020.2013.774108>
Vujičić, M. D., Stamenković, I., Stankov, U., Kovačić, S., Vasiljević, Đ. A., & Popov-Locke, J. (2020). What will prevail within citybreak travel, motivation or demotivation?: Case study of Novi Sad, Vojvodina, Serbia. Geographica Pannonica, 24(1), 42-55, https://doi.org/10.5937/gp24-22613>
Williamson, I., Rajabifard, A., & Holland, P. (2010). Spatially enabled society. Proceedings of the FIGURE Congress 2010, Facing the Challenges – Building the Capacity, Sydney. Available at: http://www.fig.net/pub/fig2010/papers/inv03%5Cinv03_williamson_rajabifard_et_al_4134.pdf>
Yang, Y., Chen, X., Gao, S., Li, Z., Zhang, Z., & Zhao, B. (2023). Embracing geospatial analytical technologies in tourism studies. Information Technology & Tourism 25(2), 1-14, https://doi.org/10.1007/s40558-023-00249-w>