IDENTIFICATION AND SELECTION OF SIX SIGMA PROJECTS

Abdalhkeim FA. Flifel; Nebojša Zakić; Aleksandra Tornjanski

doi:10.5937/jouproman5-13748

Abdalhkeim FA. Flifel Business and Law Faculty, “Union - Nikola Tesla University“, Belgrade, Serbia
Nebojša Zakić Faculty of Entrepreneurial Business, “Union – Nikola Tesla University“, Belgrade
Aleksandra Tornjanski The College of Tourism, Belgrade, Serbia

DOI: https://doi.org/10.5937/jouproman5-13748

Abstract

Six Sigma is a well-structured and proven methodology for improving organizational performance. It helps achieving the goals of the organization through the use of project-driven approach. The implementation of Six sigma approach depends on proper identification and selection of projects, moreover, the selection of right Six sigma projects is one of the critical success factors of six sigma efforts. The paper provides the sources for the identification of potential projects, top down and bottom up approaches, the process of selection of projects, guidelines that assist the selection of appropriate projects, selection criteria which must be precisely chosen in accordance with the objectives, needs and capabilities of the organization as well as sophisticated techniques and tools recommended in the literature for the selection of projects.

References

Pyzdek, T. (2003). The six sigma hanbook. McGraw-Hill, New York.

Hahn, G. J., Hill, W. J., Hoerl, R. W., Zinkgraf, S.A. (1999). The impact of six sigma improvement – a glimpse into the future of statistics. The American Statistician, 53(3), 208-215.

Robinson, B. (2005). Build a managemet system based on six sigma. ASQ Six Sigma Forum Magazine, 5(1), 28-34.

Dhiraj, K., Deepak, K. (2014). A Review of Six Sigma Approach: Methodology, Obstacles and Benefits. Global Journal of Engineering, Design & Technology, 3(4):1-5.

Ahadian, B., Abadi, A. G. M. (2012). Six Sigma Pilot Project Selection Using an MCDM Approach. Management Science and Engineering, 6(1), 34-43.

Mellat Parast, M. (2011). The effect of Six Sigma projects on innovation and firm performance. International Journal of Project Management, 29, 45-55.

Project Management Institute (2013). A Guide to the Project Management Body of Knowledge (PMBOK@Guide) Fifth edition, Newton Square.

Managing Change in Organizations: A Practical Guide. Newton Square.

Association for Project Management (2012). APM Body of Knowledge, 6th edition. Princes Risborough.

Juran, J. M., Gryna, F. M. (1988). Juran’s Quality Control Handbook. 4th edition. McGraw-Hill, New York.

Linderman, K., Chandraskaran, A. (2010). The progress and exchange of knowledge in operations management. Journal of Operations Management, 28, 357-366.

Marzagalo, D. S. L., Carvalho, M. M. (2016). Critical success factors for Six Sigma projects. International Journal of Project Management, 34, 1505-1518.

Rockart, J. F. (1979). Chief executives define their own data needs. Harvard Business Review, 23)4), 238-241.

Rockhart, J. F., Bullen, C. (1981). A primer on critical factors. Center for Information Szstem Research Working Paper No. 69. Sloan School of Management, MIT, Cambridge.

Banuelas Coronado, R., Antony, J. (2002). Critical success factors for the successful implementation of Six Sigma projects in organizations. The TQM Magazine, 14(2), 92-99.

Shanmugaraja, M., Nataraj, M., Gunasekaran, N. (2011). Six sigma project selection via quality function deployment. International Journal of Productivity and Quality Management, 10(1), 85-111.

Mc Adam, R., Evans, A. (2004). The organizational contextual factors affecting the implementation of Six Sigma in a high technology mass-manufacturing environment. International Journal of Six Sigma and Competitive Advantage. 1(1), 29-43.

Ho, S., Xie, M., Goh, T. (2006). Adopting Six Sigma in higher education: some issues and challenges. International Journal of Six Sigma and Competitive Advantage, 2(4), 335-352.

Yang, K., Yeh, T., Pai, F., Yang, C.-C. (2008). The analysis of the implementation status of Six Sigma: an empirical study in Taiwan. International Journal of Six Sigma and Competitive Advantage, 4(1), 60-80.

Brun, A. (2011). Critical success factors of Six Sigma implementations in Italian companies. International Journal of Production Economics, 131, 158-164.

Marques, P. A., Saraiva, P. M., Requeijo, J. G., Guerreiro, F. F. (2014). Six Sigma Life Cycle. In: Henriques, E., Pecas, P., Arlindo, S. (Eds.). Technology and Manufacturing Process Selection. Springer-Verlag, London.

Basu, R., Wright, J. W. (2003). Quality Beyond Six Sigma. Routledge, Abingdon.

Schroeder, R. G., Linderman, K., Liedtke, C., Choo, A. S. (2008). Six Sigma: Definition and underlying theory. Journal of Operational Management, 26, 2008.

Harry, M., Schroeder, R. (2006). Six Sigma: The Breaktrough Management Strategy Revolutionizing The Worlds Top Corporations. Random House, New York.

Lynch, D. P., Beth Soloy, M. (2014). The Project Champion’s Role. Quality Engineering Application & Research, 2014-2197; 1-23.

Larson, E. W., Gray, C. F. (2011). Project Management: the managerial process. McGraw-Hill, New York.

Meredith, J. R., Mantel, S. J. (2003). Project Management: A Managerial Approach. Wiley, New York.

Antony, J. (2004). Six Sigma in the UK service organizations: results from a pilot survey. Managerial Auditing Journal, 19(8), 1006-1013.

Kendall, G. I., Rollins, S. C. (2003). Advanced project portfolio management and the PMO: Multiplying ROI at warp speed. J. Ross Publishing, Boca Raton.

Kumar, U.D., Saranga, U., Ramirez-Marquez, J.E., Nowicki, D. (2007). Six Sigma project selection using data envelopment analysis. The TQM magazine, 19(5), 419-441.

Banuelas, R., Tennant, C., Tuersley, I., Tang, S. (2006). Selection of six sigma projects in the UK. The TQM Magazine, 18(5), 214-527.

Snee, R. D., Hoerl, R. W. (2003). Leading Six Sigma: A Step-by-step Guide Based on Experience with GE and Other Six Sigma Companies. Financial Times Prentice Hall, Upper Saddle River.

Montgomery, D. C. (2004). Selecting the Right Improvement Projects. Quality and Reliability Engineering International, 20(7): iii-iv.

Adebanjo, D., Samaranayake, P., Mafakheri, F., Laosirihongthong, T. (2016). Prioritization of Six-Sigma project selection: A resource-based view and institutional norms perspective, 23(7), 1983-2003.

Ortiz, M. A., Felizolla, H. A., Isaza S. N. (2015). A contrast between DEMATEL-ANP and ANP methods for six sigma project selection: a case study in healthcare industry, BMC Medical Informatics and Decision Making, 1-12.

Yousefi, A., Hadi-Vencheh, A. (2016). Selecting Six Sigma projects: MCDM or DEA? Journal oF Modeling in Management, 11(1), 309-325.

Kelly, W. M. (2002). Three Steps To Project Selection. Six Sigma Forum Magazine, 2(1), 29-32.

Adams, C., Gupta, P., Wilson, C. (2011). Six Sigma Deployment. Routledge, Abington.

Thomas, P. (2003). The Six Sigma Project Planner. McGraw-Hill, New York.

Banuelas, R., Antony, J. (2007). Application of Stochastic Analytics Hierarchy Process within a Domestic Appliance Manufacturer. Journal of the Operational Research Society, 58(1), 29-10.

Kendrick, J. D., Saaty, D. (2007). Use Analytic Hierarchy Process For Project Selection. Six Sigma Forum Magazine, 22-29.

Su, C.-T., Chou, C.-J. (2008). A systematic methodology for the creation of Six Sigma projects: A case study of semiconditor foundry, Expert Systems with Applications, 34, 2693-2703.

Nourpanah, P., Ansary, N., Nourpanah, R., Amini, S. (2011). Selection Six Sigma Project Use Gahp-Lp. Australian Journal of Basic and Applied Sciences, 5(12): 1917-1922.