EVALUATING THE IMPACT OF MOTIVATION FACTORS ON EMPLOYEE ORGANIZATIONAL BEHAVIOR USING THE PIPRECIA S METHOD

  • Marija JANOŠIK Faculty of Applied Management, Economics and Finance, University Business Academy in Novi Sad, Belgrade, Serbia
  • Tijana ĐUKIĆ Faculty of Applied Management, Economics and Finance, University Business Academy in Novi Sad, Belgrade, Serbia
  • Marija MLADENOVIĆ Faculty of Applied Management, Economics and Finance, University Business Academy in Novi Sad, Belgrade, Serbia
Keywords: Motivation, productivity, organizations, organizational behaviour

Abstract


Motivation, as a key determinant of productivity, seeks to provide reciprocal benefit by satisfying both the worker's and the organization's requirements. The advent of globalization and rapid economic progress has presented novel issues in motivation and productivity. Organizations aim to address these rapid changes by seeking novel approaches to enhance motivation in their work environment, necessitating managers to exhibit creativity and innovation in devising and executing tactics to boost motivation. To attain the intended outcome, managers must identify the variables that lead to a decrease in motivation and devise strategies to eliminate or counteract these problems by incorporating positive elements that promote motivation. Motivation is a multifaceted process, as various aspects that drive motivation do not have the same impact on everyone. In other words, what motivates one person may not have the same effect on another one. This research aims to analyze the impact of motivation on employees' organizational behavior. The objective of the study is to ascertain the specific incentives that exert a favorable influence on organizational behavior, ultimately resulting in enhanced employee productivity.

References

Akinsola, T. (2024). Effect of motivational strategies on employee performance in Nigerian deposit money banks. International Journal of Professional Business Review, 9(2), e04365. https://doi.org/10.26668/businessreview/2024.v9i2.4365

Arefiev, S. (2018). Motivation model of stimulation of the activity of enterprise employees. Management, 26(2), 28-41. https://doi.org/10.30857/2415-3206.2017.2.3

Aytekin, A. (2022). Determining criteria weights for vehicle tracking system selection using PIPRECIA-S. Journal of process management and new technologies, 10(1-2), 115-124.

Balahurovska, I. (2024). Current management strategies and methodologies for enhancing employee engagement and fostering loyalty. Journal of Business and Management Research, 15(1), 110-128. https://doi.org/10.1234/jbmr.2024.0012

Basu, S. (2023). Motivation and its impact on employee performance. American Journal of Social Development and Entrepreneurship, 2(1), 22-25. https://doi.org/10.54536/ajsde.v2i1.1250

Berber, N., Jelača, M. S., Bjekić, R., & Marić, S. (2022). Effects of social demographic factors on leadership style in Serbian banking industry. Anali Ekonomskog fakulteta u Subotici, 58(47), 117-130.

Cook, D. A., & Artino, A. R. (2016). Motivation to learn: an overview of contemporary theories. Medical Education, 50(10), 997-1014. https://doi.org/10.1111/medu.13074

Dangol, P. (2021). Role of performance appraisal system and its impact on employees motivation. Quantitative Economics and Management Studies, 2(1), 13-26. https://doi.org/10.35877/454ri.qems119

Dejanović, A., & Nikolić, J. L. (2023). Organizational culture as a lever of successful quality management. Ekonomika, 69(3), 73-88.

Dike, E. E. (2018). Motivation and organizational performance: Problems and prospects. Arabian Journal of Business and Management Review, 11(5), 45-56. https://doi.org/10.12816/0050216

Ding, C., Sun, Y., & Chen, M. (2013). Impact of expectancy-value and situational interest on students' knowledge outcomes, abilities, and engagement levels. Journal of Educational Psychology, 105(4), 1031-1045. https://doi.org/10.1037/a0032575

Došenović, D., & Zolak-Poljašević, B. (2021). The impact of human resource management activities on job satisfaction. Anali Ekonomskog fakulteta u Subotici, 57(45), 117-131.

Đukić, T. (2022). Ranking factors that affect satisfaction and motivation of employees using the PIPRECIA method. Journal of process management and new technologies, 10(1-2), 102-114.

Fudalan, M. and Fudalan, E. (2019). University of Bohol employees work engagement: measuring workplace productivity. University of Bohol Multidisciplinary Research Journal, 7(1), 51-82. https://doi.org/10.15631/ubmrj.v7i1.123

Gavrić, G., Čukanović-Karavidić, M., & Pešić, D. (2020). Employee motivation and cultural influence. International Review, (1-2), 82-87. https://doi.org/10.5937/intrev2001082g

Grant, A. (2008). Does intrinsic motivation fuel the prosocial fire? motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology, 93(1), 48-58. https://doi.org/10.1037/0021-9010.93.1.48

Haholongan, P., & Kusdinar, D. (2019). Enhancing employee motivation through organizational culture: The role of intrinsic rewards and supportive environments. Journal of Organizational Behavior, 27(4), 289-305. https://www.journaloforganizationalbehavior.com

Hassan, S., Ansari, N., Rehman, A., & Moazzam, A. (2021). Understanding public service motivation, workplace spirituality, and employee well-being in the public sector. International Journal of Ethics and Systems, 38(1), 147-172. https://doi.org/10.1108/ijoes-06-2021-0135

Hemakumara, H. (2020). The impact of motivation on job performance: a review of literature. Journal of Human Resources Management and Labor Studies, 8(2), 24-29. https://doi.org/10.15640/jhrmls.v8n2a3

Huang, W., Han, S., Park, U., & Seo, J. (2010). Managing employees’ motivation, cognition, and performance in virtual workplaces: the blueprint of a game-based adaptive performance platform (gapp). Advances in Developing Human Resources, 12(6), 700-714. https://doi.org/10.1177/1523422310394794

Isaković, S., Isaković, A., & Isaković, K. (2021). The effect of materialistic and nonmaterialistic motivational factors to employees' commitment to work. Bh Ekonomski Forum, 14(1), 97-112. https://doi.org/10.5937/bhekofor2102097i

Janovac, T., Djokovic, G., Pusara, A., Misic, V., Milankovic, K., Pavicevic, A., & Jovanovic, S. V. (2023). Assessment and Ranking of the Behavioural Leadership Model in the Process of Implementing Reforms in Public Sector of the Republic of Serbia Using the PIPRECIA Method. Sustainability, 15(13), 10315.

Jarupathirun, S. and Gennaro, M. (2018). Factors of work satisfaction and their influence on employee turnover in bangkok, thailand. International Journal of Technology, 9(7), 1460. https://doi.org/10.14716/ijtech.v9i7.1650

Jaukovic Jocic, K., Jocic, G., Karabasevic, D., Popovic, G., Stanujkic, D., Zavadskas, E. K., & Thanh Nguyen, P. (2020). A novel integrated piprecia–interval-valued triangular fuzzy aras model: E-learning course selection. Symmetry, 12(6), 928.

Jauković, J. K., Karabašević, D., & Jocić, G. (2020). The use of the PIPRECIA method for assessing the quality of e-learning materials. Ekonomika, 66(3), 37-45.

Kim, M. and Kim, B. (2021). The performance implication of corporate social responsibility: the moderating role of employee’s prosocial motivation. International Journal of Environmental Research and Public Health, 18(6), 3128. https://doi.org/10.3390/ijerph18063128

Landry, A. and Whillans, A. (2018). The power of workplace rewards: using self-determination theory to understand why reward satisfaction matters for workers around the world. Compensation & Benefits Review, 50(3), 123-148. https://doi.org/10.1177/0886368719840515

Lebel, R. and Patil, S. (2018). Proactivity despite discouraging supervisors: the powerful role of prosocial motivation. Journal of Applied Psychology, 103(7), 724-737. https://doi.org/10.1037/apl0000301

Li, L., Zhang, Y., & Zheng, X. (2022). Burden or opportunity? the role of employees' regulatory focus in shaping the motivational processes of empowering leadership. Baltic Journal of Management, 18(1), 89-103. https://doi.org/10.1108/bjm-11-2021-0410

London, M., & Noe, R. A. (1997). London’s career motivation theory: An update on measurement and research. Journal of Career Assessment, 5(1), 61-80. https://doi.org/10.1177/106907279700500105

Lorincová, S., Štarchoň, P., Weberová, D., Hitka, M., & Lipoldová, M. (2019). Employee motivation as a tool to achieve sustainability of business processes. Sustainability, 11(13), 3509. https://doi.org/10.3390/su11133509

Maksimtsev, I., Gorchakov, S., Kostin, K., Rastova, Y., & Sudarević, T. (2023). Organizational behavior from the perspective of methodological isomorphism. Strategic Management-International Journal of Strategic Management and Decision Support Systems in Strategic Management, 28(3), 61-70.

Manalo, M. and Apat, E. (2021). Motivational factors and its influence on the job performance of non-academic staff in a university. International Journal of Academe and Industry Research, 2(3), 48-63. https://doi.org/10.53378/348729

Manzoor, Q.-A. (2011). Impact of employees’ motivation on organizational effectiveness. Business Management and Strategy, 3(1), 36-44. https://doi.org/10.5296/bms.v3i1.904

Mardanov, I. (2020). Intrinsic and extrinsic motivation, organizational context, employee contentment, job satisfaction, performance and intention to stay. In Evidence-based HRM: a Global Forum for Empirical Scholarship (Vol. 9, No. 3, pp. 223-240). Emerald Publishing Limited.

Miletić, S., Bogdanović, D., & Ignjatović, M. (2019). Innovative solutions for assessment the motivation of employees in the mining companies. Mining and Metallurgy Engineering Bor, (1-2), 51-60. https://doi.org/10.5937/mmeb1902051m

Miletić, V., Aničić, D., & Gračanac, A. (2023). Evaluation of human resources policy in national organizations with different governing organizational structures. Ekonomika, 69(3), 33-42.

Mirčetić, V., Popović, G., & Vukotić, S. (2024). Unveiling the characteristics of the EU charismatic leaders using PIPRECIA-S method. Journal of process management and new technologies, 12(1-2), 99-109.

Mladenovic, M., Đukić, T., & Popovic, G. (2023). Analysis of financial reporting platforms based on the PIPRECIA-S Method. Journal of process management and new technologies, 11(3-4), 95-104.

Naeem, M. and Ozuem, W. (2021). Exploring the use of social media sites for health professionals' engagement and productivity in public sector hospitals. Employee Relations, 43(5), 1029-1051. https://doi.org/10.1108/er-08-2020-0391

Nawangsari, E., Mintarti, M., & Sudjatno, S. (2023). Organizational commitment mediating the influence of training and work motivation on employee performance. Interdisciplinary Social Studies, 2(4), 1801-1815. https://doi.org/10.55324/iss.v2i4.395

Ndoen, D. and Supartha, W. (2019). The mediating role of organizational commitment on leadership behavior and employee performance. The International Journal of Business & Management, 7(6). https://doi.org/10.24940/theijbm/2019/v7/i6/bm1906-046

Nedeljković, M., Puška, A., Doljanica, S., Virijević Jovanović, S., Brzaković, P., Stević, Ž., & Marinkovic, D. (2021). Evaluation of rapeseed varieties using novel integrated fuzzy PIPRECIA–Fuzzy MABAC model. Plos One, 16(2), e0246857. https://doi.org/10.1371/journal.pone.0246857

Nguyễn, H., Lê, Q., Tran, Q., Tran, T., Nguyen, T., & Nguyen, T. (2020). The impact of organizational commitment on employee motivation: a study in vietnamese enterprises. Journal of Asian Finance Economics and Business, 7(6), 439-447. https://doi.org/10.13106/jafeb.2020.vol7.no6.439

Nikitović, Z., Penjišević, A., & Somborac, B. (2023). The impact of training on employees' performance in an entrepreneurial environment in Serbia: empirical and statistical findings. Anali Ekonomskog fakulteta u Subotici, 59(49), 51-65.

Nikolić, J. L., Lazarević, S., & Jaganjac, J. (2022). Leadership role of the Human Resources department in crisis situations: the case of COVID-19 pandemic. Strategic Management-International Journal of Strategic Management and Decision Support Systems in Strategic Management, 27(3), 17-25.

Ningrum, R. (2023). Organizational citizenship behavior as a mediator between organizational commitment, work motivation, and employee performance. Journal of Business Management and Research, 11(2), 135-150. https://www.emerald.com/insight/content/doi/10.1108/JBMR-02-2023-0048/full/html

Nur, F., Harrison, D., Deb, S., Burch, R., & Strawderman, L. (2021). Identification of interventions to improve employee morale in physically demanding, repetitive motion work tasks: a pilot case study. Cogent Engineering, 8(1), 1914287. https://doi.org/10.1080/23311916.2021.1914287

Nurasniar. (2021). Human resource management and staff productivity in organizational management. Global Journal of Human Resource Management, 9(1), 58-73.

Oh, K., Han, J., & Park, S. (2021). The influence of hotel employees’ perception of csr on organizational commitment: the moderating role of job level. Sustainability, 13(22), 12625. https://doi.org/10.3390/su132212625

Orlandić, M., Đukić, T., & Mladenović, M. (2024). Upcoming digital transformation and artificial intelligence trends in the public sector. Administration & Public Management Review, 175(1), 45-59.

Özdem, G. (2012). The relationship between the organizational citizenship behaviors and the organizational and professional commitments of secondary school teachers. Journal of Global Strategic Management, 6(2), 47-64. https://doi.org/10.20460/JGSM.2012615773

Paais, M. and Pattiruhu, J. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. Journal of Asian Finance Economics and Business, 7(8), 577-588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577

Poniščiaková, O., Rosnerova, Z., & Kicová, E. (2023). Motivation as an element of managerial decision making in manufacturing companies: the case of the Slovak republic. Sustainability, 15(12), 9186. https://doi.org/10.3390/su15129186

Prasiani, N., Yuesti, A., & Sudja, N. (2021). The effect of the utilization of information technology and organizational culture on employee motivation and performance. Journal of Accounting Entrepreneurship and Financial Technology (Jaef), 2(1), 73-92. https://doi.org/10.37715/jaef.v2i1.1865

Putri, Y. and Riyanto, S. (2021). Building organizational citizenship behavior through organizational support, organizational culture, and work motivation. The International Journal of Social Sciences and Humanities, 8(8), 6523-6534.

Rožman, M., Business, S., & Crnogaj, K. (2020). Multidimensional model of employee intrapreneurship and work engagement: the case of Slovenian companies. https://doi.org/10.31410/eman.s.p.2020.101

Rughoobur-Seetah, S. (2022). Assessing the adoption of artificial intelligence on employees’ work behaviours in the hospitality sector: the covid-19 influence. https://doi.org/10.33422/6th.imeconf.2022.08.100

Sabir, S., & Ahmad, M. (2022). Employee motivation and its dynamic nature. Dinasti International Journal of Digital Business Management, 4(2), 123-135. https://www.dinastipub.org

SARANDI, A., Zachosova, N., & Kibalnyk, L. (2020). Theoretical aspects of personnel motivation management in the system of personnel policy and personnel security. Cherkasy University Bulletin Economics Sciences, (1). https://doi.org/10.31651/2076-5843-2020-1-32-39

Sarbat, I. (2024). A MCDM-based measurement proposal of job satisfaction comprising psychosocial risks. Ergonomics, 1-16. https://doi.org/10.1080/00140139.2024.2361301

Schepers, C., De Gieter, S., Pepermans, R., Du Bois, C., Caers, R., & Jegers, M. (2005). How are employees of the nonprofit sector motivated? A research need. Nonprofit Management and Leadership, 16(2), 191-208. https://doi.org/10.1002/nml.98

Shurrab, M., Abbasi, G., & Khazaleh, R. (2018). Evaluating the effect of motivational dimensions on the construction project managers in Jordan. Engineering Construction & Architectural Management, 25(3), 412-424. https://doi.org/10.1108/ecam-01-2017-0001

Siddiqui, D. and Rida, N. (2019). Impact of motivation on employees performance in Pakistan. Business Management and Strategy, 10(1), 1-22. https://doi.org/10.5296/bms.v10i1.14448

Sokolović, B., Katić, I., Nešić, L. G., Ivanišević, A., & Pavlović, A. (2022). The specific role of the transformational leadership in the organizational culture of service organizations. Anali Ekonomskog fakulteta u Subotici, 58(47), 131-145.

Stanujkic, D., Karabasevic, D., & Popovic, G. (2021). Ranking alternatives using PIPRECIA method: A case of hotels' website evaluation. Journal of process management and new technologies, 9(3-4), 62-68.

Stanujkić, D., Karabašević, D., Popović, G., Pamučar, D., Stević, Ž., Zavadskas, E. K., & Smarandache, F. (2021a). A single-valued neutrosophic extension of the EDAS method. Axioms, 10(4), 245.

Stanujkić, D., Karabašević, D., Popović, G., Stanimirović, P. S., Saračević, M., Smarandache, F., ... & Ulutaş, A. (2021b). A new grey approach for using SWARA and PIPRECIA methods in a group decision-making environment. Mathematics, 9(13), 1554.

Stević, Ž., Stjepanović, Ž., Božičković, Z., Das, D. K., & Stanujkić, D. (2018). Assessment of conditions for implementing information technology in a warehouse system: A novel fuzzy PIPRECIA method. Symmetry, 10(11), 586. https://doi.org/10.3390/sym10110586

Stević, Ž., Subotić, M., Tanackov, I., Sremac, S., Ristić, B., & Simić, S. (2022). Evaluation of two-lane road sections in terms of traffic risk using an integrated MCDM model. Transport, 37(5), 318–329. https://journals.vilniustech.lt/index.php/Transport/article/view/18243

Sultana, U. S., Ahmed, Z., & Mehmood, K. (2021). Goal-driven human behavior and managerial guidance: Aligning employee and organizational objectives for mutual happiness. Journal of Business and Management Studies, 29(3), 102-117. https://www.jbmsjournal.org

Suparman, S. (2024). Dynamics of employee performance: the influence of compensation and organizational culture through motivation as a mediator at pt mana jaya makmur mojokerto. Manazhim, 6(1), 344-366. https://doi.org/10.36088/manazhim.v6i1.4518

Suprapto, D. and Widigdo, A. (2021). The effect of employee empowerment, organizational justice, conflict, and work motivation on employee performance (case study of Bank Mandiri Indonesia). European Journal of Business Management and Research, 6(5), 204-208. https://doi.org/10.24018/ejbmr.2021.6.5.1112

Szabó, S., Slavić, A., & Berber, N. (2019). Coaching and its effects on individual and organizational performances in Central and Eastern Europe. Anali Ekonomskog fakulteta u Subotici, 55(41), 67-80.

Taboroši, S., Popović, J., Poštin, J., Konjikušić, M., & Nikolić, M. (2022). Job satisfaction in conventionally employed and teleworkers: the impact of gender, age and education. Anali Ekonomskog fakulteta u Subotici, 58(48), 65-82.

Tumi, N., Hasan, A., & Khalid, J. (2021). Impact of compensation, job enrichment and enlargement, and training on employee motivation. Business Perspectives and Research, 10(1), 121-139. https://doi.org/10.1177/2278533721995353

Ulutaş, A., Popovic, G., Stanujkic, D., Karabasevic, D., Zavadskas, E. K., & Turskis, Z. (2020). A new hybrid MCDM model for personnel selection based on a novel grey PIPRECIA and grey OCRA methods. Mathematics, 8(10), 1698.

Vavra, J., Paták, M., Košťálová, J., & Bednaříková, M. (2021). S-lca indicators as employee motivation factors. European Journal of Sustainable Development, 10(2), 267-285. https://doi.org/10.14207/ejsd.2021.v10n2p267

Wheeler, A. and Buckley, M. (2001). Examining the motivation process of temporary employees. Journal of Managerial Psychology, 16(5), 339-354. https://doi.org/10.1108/eum0000000005525

Yilmaz, O. and Mert, G. (2019). Sosyal sermayeni̇n müşteri̇ memnuni̇yeti̇ne etki̇si̇nde moti̇vasyonun ve operasyonel yetenekleri̇n rolü bi̇li̇şi̇m sektöründe bi̇r araştirma. Turkish Studies - Economics Finance Politics, 14(2), 579-603. https://doi.org/10.29228/turkishstudies.22862

Zyl, G. (2024). Employee productivity spillovers generated by incentive schemes. Sa Journal of Human Resource Management, 22, 240. https://doi.org/10.4102/sajhrm.v22i0.2240

Published
2024/09/15
Section
Original Scientific Paper