Expectations and satisfaction of hospitality students with employment in hospitality industry

Milan Ivkov; Viktorija Simon; Jelena Tepavcevic; Ilinka Stojkovic

doi:10.5937/turizam24-24810

Milan Ivkov University of Novi Sad, Faculty of Sciences
Viktorija Simon University of Novi Sad, Faculty of Sciences
Jelena Tepavcevic University of Novi Sad, Faculty of Sciences
Ilinka Stojkovic University of Novi Sad, Faculty of Sciences

DOI: https://doi.org/10.5937/turizam24-24810

Abstract

Education, complex skills and specialized knowledge of employees are crucial in industries such as hospitality industry. Students of hotel management in various ways try to acquire the experience necessary for employment, such as: professional practice, student exchange, attendance of specialized courses, etc. The importance of human resources both in hospitality industry and in all service industries is constantly growing. The main goal of this paper is to determine the expectations and satisfaction of hotel management students with employment in the hospitality industry. The survey was conducted among former and current students of hotel management of the Faculty of Sciences in Novi Sad. The results revealed statistically significant differences in responses. Theoretical and practical implications are discussed in order to help scholars and practitioners better understand this topic.

Author Biographies

Milan Ivkov, University of Novi Sad, Faculty of Sciences

Department of Geography, Tourism and Hotel Management, Assistant Professor

Viktorija Simon, University of Novi Sad, Faculty of Sciences

Department of Geography, Tourism and Hotel Management, Student

Jelena Tepavcevic, University of Novi Sad, Faculty of Sciences

Department of Geography, Tourism and Hotel Management, Student

Ilinka Stojkovic, University of Novi Sad, Faculty of Sciences

Department of Geography, Tourism and Hotel Management, Student

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