Ekološka odgovornost u hotelijerstvu

  • Aleksandar Božić Fakultet za sport i turizam, Novi Sad
  • Srđan M Milošević Fakultet za sport i turizam, Novi Sad

Sažetak


Razvoj savremenog hotelijerstva u skladu sa principima ekološke odgovornosti suočen je sa brojnim nedoumicama, pozitivnim i negativnim posledicama, ali i zloupotrebama u cilju ostvarivanja veće ekonomske dobiti. Na globalnom nivou su porkenute brojne inicijative usmerene na povećanje ekološke odgovornosti u turizmu i hotelijerstvu. Da bi se istakla ekološka usmerenost hotela, razvijeni su različiti sertifikacioni programi koji hotelima dodeljuju različite tipove eko-sertifikacije. Uprkos tendencijama da se hotelijerstvo razvija u skladu sa principima ekološke odgovornosti njihova uspešna primena u praksi podrazumeva preuzimanje odgovornosti od svih koji su na bilo koji način uključeni u razvoj hotelijerstva. Cilj ovog rada je da pregledom ponuđene literature razmotre različiti aspekti primene ekološke odgovornosti u hotelijerstvu.

Biografija autora

Srđan M Milošević, Fakultet za sport i turizam, Novi Sad
docent

Reference

Ambasadori održivog razvoja i životne sredine. (2019). Preuzeto 12.01.2019 sa www.ambassadors-env.com

Arifhodžić, M. (2014). Odgovorni turizam i proces edukacijske interakcije. Godišnjak Titius, 6-7(6-7), 195-204.

Barber, N. A. (2014). Profiling the potential “green” hotel guest: Who are they and what do they want? Journal of Hospitality and Tourism Research, 38(3), 361-387.

Barberán, R., Egea, P., Gracia-de-Rentería P., & Salvador M. (2013). Evaluation of water saving measures in hotels: A Spanish case study. International Journal of Hospitality Management, 34(1), 181-191.

Blagojević, S. (2002). Ekološki trendovi u savremenom turizmu. Turizam, 6, 39-40.

Bohdanowicz, P., Zientara, P., & Novotna, E. (2011). International hotel chains and environmental protection: an analysis of Hilton's we care! programme (Europe, 2006–2008). Journal of Sustainable Tourism, 19(7), 797-816.

Boiral, O., Raineri, N., & Talbot, D. (2018). Managers’ citizenship behaviors for the environment: A developmental perspective. Journal of Business Ethics, 149(2), 395-409.

Bošković, N. (2015). Održivo korišćenje prirodnih resursa kao osnova razvoja turizma Srbije. Doktorska disertacija, Kragujevac: Ekonomski fakultet.

Bošković, T. (2008). Održivi turizam kao savremeni koncept razvoja turizma. Škola biznisa, 4,123-127.

Bradić, M. (2011). Hotelijerstvo u kontekstu razvoja odgovornog turizma. Doktorska disertacija, Novi Sad: Prirodno-matematički fakultet, Departman za geografiju, turizam i hotelijerstvo.

Bradić, M., Đeri, L., Marković, J., & Blešić, I. (2014). Ekološka odgovornost i upotreba obnovljivih izvora energije u hotelijerstvu. Sinteza, 750-754.

Bramwell, B. Lane, B., McCabe, S., Mosedale, J., & Scarles, C. (2008). Research Perspectives on Responsible Tourism. Journal of Sustainable Tourism, 16(3), 253-257.

Budeanu, A. (2005). Impacts and responsibilities for sustainable tourism: a tour operator’s perspective. Journal of Cleaner Production, 13(2), 89-97.

Cameron, R. W. F., & Blanusa, T. (2016). Green infrastructure and ecosystem services – is the devil in the detail? Annals of Botany, 118(3), 377-391.

CenORT. (2018). Povelja o održivom turizmu. Preuzeto 15.12.2018 sa www.cenort.rs

Chan, E. S., Okumus, F., & Chan, W. (2015). Barriers to environmental technology adoption in hotels. Journal of Hospitality & Tourism Research, 42(5), 829-852.

Chettiparamb, A., & Kokkranikal, J. (2012). Responsible tourism and sustainability: the case of Kumarakom in Kerala, India. Journal of Policy Research in Tourism, Leisure and Events, 4(3), 302-326.

Cruz, A. D., Martinez, E. E. V., Hincapié, J. M. M., & Torres, F.R. (2016). Innovation in tourism companies, where are they and where are they going? An approach to the state of knowledge. Intangible Capital, 12(4), 1088-1155.

De Marchi, V., & Grandinetti, R. (2013). Knowledge strategies for environmental innovations: The case of Italian manufacturing firms. Journal of Knowledge Management, 17(4), 569-582.

European Commission. (1993). Towards Sustainability. Preuzeto 17.12.2018 sa www.ec.europa.eu

Fennell, D.A., & Butler, R.W. (2003). A human ecological approach to tourism interactions. International Journal of Tourism Research, 5(3), 197-210.

Font, X., Garay, L., & Jones, S. (2016). Sustainability motivations and practices in small tourism enterprises in European protected areas. Journal of Cleaner Production, 137(20), 1439-1448.

Fraj, E., Matute, J., & Melero, I. (2015). Environmental strategies and organizational competitiveness in the hotel industry: The role of learning and innovation as determinants of environmental success. Tourism Management, 46, 30-42.

Galpin, T., Whitttington, J. L., & Bell, G. (2015). Is your sustainability strategy sustainable? Creating a culture of sustainability. Corporate Governance, 15(1), 1-17.

Goodwin, H. (2008). Advances in Responsible Tourism. Occasional Paper, No. 8.

Goodwin, H. (2011). Taking Responsibility for Tourism. Oxford: Goodfellow Publishers Limited.

Gradinac, O., & Jegdić, V. (2016). Razvoj održivog turizma u Parku prirode Karvendel, Austrija. TIMS Acta, 10, 125-132.

Gupta, A., Dash, S., & Mishra, A. (2019). All that glitters is not green: creating trustworthy ecofriendly services at green hotels. Tourism Management, 70,155-169.

International Hotels Environment Initiative. (1992). Sustainable Development Success Stories. Preuzeto 21.12.2018 sa www. sustainabledevelopment.un.org

Jain, N., & D’lima, C. (2018). Green HRM – a study on the perception of Generation Y as prospective internal customers. International Journal of Business Excellence, 15(2), 199-208.

Janković, V. (2009). Geotermalna energija: Kako iskoristiti skriveni potencijal Srbije. Beograd:Jefferson Institute.

Jegdić, V. (2009). Racionalna priroda marketinga u turizmu. Marketing, 40(4), 249-257.

Jegdić, V. (2010). Model razvoja ekoturizma u Vojvodini. Ekonomski horizonti, 12, 63-78.

Jegdić, V., & Milošević, S. (2012). Ekoturizam. Novi Sad: Fakultet za sport i turizam.

Jegdić, V., Škrbić, I., & Milošević, S. (2013). Specifičnosti planiranja održivog turizma. TIMS Acta, 7, 153-162.

Karić, M., Blagojević, R., & Škundrić, N. (2010). Ekonomičnost geotermalne toplotne pumpe u sistemu podnog grejanja. Savremena poljoprivredna tehnika, 36, 447-455.

Kasim, A., Gursoy D., Okumus F., & Wong, A. (2014). The importance of water management in hotels: A framework for sustainability through innovation. Journal of Sustainable Tourism, 22, 1090-1107.

Kasim, A. (2007). Towards a wider adoption of environmental responsibility in the hotel sector. International Journal of Hospitality & Tourism Administration, 8(2), 25-49.

Kim, T. T., & Lee, G. (2013). Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior. International Journal of Hospitality Management, 34(1), 324-337.

Leonidou, L. C., Leonidou, C. N., Fotiadis, T. A., & Aykol, B. (2015). Dynamic capabilities driving an eco-based advantage and performance in global hotel chains: The moderating effect of international strategy. Tourism Management, 50, 268-280.

Leslie, D. (2012). Responsible Tourism. Concepts, Theory and Practice. Wallingford, UK: CABI Publishing.

Major, G., & Tomka, D. (2014). The Past in the Future – The Tourism of the Balkans through the Eyes of Anthropology. American Journal of Tourism Management, 3(1B), 64-68.

Martínez-Martínez, A., Cegarra-Navarro, J. G., & García-Pérez, A. (2015). Environmental knowledge management: A long-term enabler of tourism development. Tourism Management, 50, 281-291.

Martinez-Martinez, A., Cegarra-Navarro, J.-G., Garcia-Perez, A., & Wensley, A. (2019). Knowledge agents as drivers of environmental sustainability and business performance in the hospitality sector. Tourism Management, 70, 381-389.

Mašić, S., Zarkov, J., & Milovanović, M. (2014). Uticaj kvaliteta rada hotelskih domaćinstava na on-line imidž beogradskih hotela. Hotel link, 15, 125-131.

Mbasera, M., Du Plessis, E., Saayman, M., & Kruger, M. (2016). Environmentally-friendly practices in hotels. Acta Commercii, 16(1), 1-8.

Mihalic, T. (2016). Sustainable-responsible tourism discourse – Towards ‘responsustable’ tourism. Journal of Cleaner Production, 111(Part B), 461-470.

Milošević, S. (2011). Činioci razvoja kulturnog turizma: Studija slučaja: Bar, Crna Gora. Poslovna ekonomija, 8(1), 259-280.

Milošević, S. (2012). Značaj zadovoljstva i doživljenog iskustva gostiju za poslovanje hotelskih organizacija. TIMS Acta, 6, 1-9.

Milošević, S., Jegdić, V., & Škrbić, I. (2014). Multicultural History of the City of Bar (Montenegro) as a Basis of Development of Cultural Tourism – Attitudes of Tourism Workers. American Journal of Tourism Management, 3(1B), 20-25.

Milovanović, V. (2014). Corporate social responsibility of hotels in Serbia as an element of total quality management. Ekonomija: teorija i praksa, 7(2), 61-73.

Mittal, S., & Dhar, R. L. (2016). Effect of green transformational leadership on green creativity: A study of tourist hotels. Tourism Management, 57,118-127.

Pajvančić, A., & Markov, S. (2011). Uloga lokalnog stanovništva u razvoju ekoturizma: Stavovi građana vojvođanskih gradova na Dunavu. Zbornik matice srpske za društvene nauke, 134(1), 51-67.

Pereira-Moliner, J., Font, X., Molina-Azorin, J. F., Lopez-Gamero, M. D., Tarí, J. J., & Pertusa-Ortega, E. M. (2015). The Holy Grail: Environmental management, competitive advantage and business performance in the Spanish hotel industry. International Journal of Contemporary Hospitality Management, 27, 714-738.

Radojković, D., Lazić, J., & Cvijanović, J. (2013): Globalizacija turističke industrije. Manadžment u hotelijerstvu i turizmu, 1, 9-20.

Rahman, I., & Reynolds, D. (2016). Predicting green hotel behavioral intentions using a theory of environmental commitment and sacrifice for the environment. International Journal of Hospitality Management, 52, 107-116.

Shah, K. U. (2011). Strategic organizational drivers of corporate environmental responsibility in the Caribbean hotel industry. Policy Sciences, 44(4), 321.

Simić, A. (2012). Društveno odgovorno poslovanje u turizmu. Master rad, Beograd: Univerzitet Singidunum.

Stanford, D. (2008). ‘Exceptional Visitors’: Dimensions of Tourist Responsibility in the Context of New Zealand. Journal of Sustainable Tourism, 16(3), 258-275.

Stanković, M., & Hafner, P. (2014): Međunarodne konvencije i sporazumi u ekološkoj oblasti- u svetlu savremene civilizacije i međunarodne trgovine. Škola biznisa, 1, 117-132.

Stojanović Petkovski, M. (2015). Šta treba da uradite da bi vaš hotel postao „zelen”? Preuzeto 12.01.2019 sa www.hotelijeri.com

Tee, M., Abdullah, R., Din, J., Abdullah, S., & Wu, L. (2017). Green SD adoption using knowledge mangement facilitation – a motivational perspective. Journal of Theoretical and Applied Information Technology, 95(17), 4291-4303.

Tomka, D. (2014). On the Balkans – History, Nature, Tourism and Dilemmas Faced by Researchers. American Journal of Tourism Management, 3(1B), 0-0.

Tomka, D., & Jegdić, V. (ur.) (2012). Turizam i lokalni razvoj. Novi Sad: Fakultet za sport i turizam.

TSG (2012). Charter for Sustainable and Responsible Tourism. Brussels: European Commission.

Vujošević, M., & Krstić-Furundžić, A. (2015). Zaštita životne sredine i hotelski objekti. U Zbornik radova konferencije Ocena stanja, održavanje i sanacija građevinskih objekata i naselja (str. 483-488). Beograd: Savez građevinskih inženjera Srbije.

Vuković, M, & Voza, D. (2016). Koncept društvene odgovornosti u hotelijerstvu sa težištem na ekološkim performansama. U International Thematic Monograph - Thematic Proceedings: Modern Management Tools and Economy of Tourism Sector in Present Era (pp. 1-23). Ohrid: Faculty of Tourism and Hospitality.

Wang C. J. (2014). Do ethical and sustainable practices matter? Effects of corporate citizenship on business performance in the hospitality industry. International Journal of Contemporary Hospitality Management, 26, 930-947.

Wang Y., So K. K. F., & Sparks B. A. (2014). What technology-enabled services do air travellers value? Investigating the role of technology readiness. Journal of Hospitality & Tourism Research, 41, 771-796.

Wearing, S., & Neil, J. (2013). Ecotourism. Oxford, UK: Butterworth–Heinemann.

Weaver, D. (2001). The Encyclopedia of Ecotourism. Wallingford, UK: CABI Publishing.

Wight, P. A. (1993). Ecotourism: ethics or ecosell? Journal of Travel Reasearch, 21(3), 3-9.

Yi, S., Li, X., & Jai, T.-M. (Catherine). (2018). Hotel guests’ perception of best green practices: A content analysis of online reviews. Tourism and Hospitality Research, 18(2), 191–202.

Zientara, P., & Zamojska, A. (2016). Green organizational climates and employee pro-environmental behaviour in the hotel industry. Journal of Sustainable Tourism, 26(7), 1142-1159.

Objavljeno
2019/07/03
Rubrika
Pregledni članak