Intelektualni kapital i organizaciona efektivnost: PLS-SEM pristup
Sažetak
Intelektualni kapital ili neopipljiva imovina, kao oblik vrijednog ekonomskog resursa, sve više postaje ključni pokretač ekonomskih performansi i konkuretnosti organizacija. Svrha ovog rada je da istraži tri dimenzije intelektualnog kapitala kao što su ljudski kapital, strukturni kapital i relacioni kapital, i njihovu međuzavisnost i da ispita njihove direktne i ukupne efekte na organizacionu efektivnost posmatranu prema pristupu konkurentskih vrijednosti. Predloženi istraživački model se ispituje u slučaju proizvodnih i uslužnih organizacija u Republici Srpskoj, Bosni i Hercegovini, kako bi se ustanovile sličnosti i razlike između ove dvije vrste organizacija. Istraživanje je vršeno primjenom psihometrijski validiranih upitnika a radi mjerenja intelektualnog kapitala i organizacione efektivnosti. Kako bi se testirali pretpostavljeni odnosi korišćeno je modeliranje strukturnih jednačina metodom parcijalnih najmanjih kvadrata (PLS-SEM). Osnovni rezultati istraživanja podrazumjievaju da su: međusobni uticaji dimenzija intelektualnog kapitala i njihovi direktni uticaji na određene modele organizacione efektivnosti značajni za obje vrste organizacija dok kod uslužnih organizacija postoji beznačajan uticaj ljudskog kapitala na strukturni kapital, i, u konačnici, analiza ukupnih uticaja pokazuje da pozitivna međuzavisnost dimenzija intelektualnog kapitala povećava ukupni uticaj intelektualnog kapitala na organizacionu efektivnost. Krajnji definisani strukturni modeli daju robusno objašnjenje varijacije organizacione efektivnosti u posmatranom kontekstu.
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