Promena paradigme Mercator-a u Accelya preko Warburg Pincus – IT odeljenje u Emirate Group
Sažetak
Emirate group, matična kompanija Emirate Airline, otvorila je zasebno odeljenje unutar grupe pod nazivom Mercator kako bi zadovoljila potrebe za informacionim tehnologijama (IT) kompanija iz Grupe. Mercator, IT odeljenje Emirate Group, je započelo sa usluživanjem drugih aviokompanija i ima više od 120 klijenata među aviokompanijama. Ovaj rad predstavlja događaje povezane sa stvaranjem Mercator-a i njegovim spajanjem/integracijom sa Accelya preko Warburg Pincus-a. U radu je predstavljena i kritična analiza modela/strategije rasta Mercator-a, poslovne strategije, strategije inovacije proizvoda, strategije poslovanja i celokupne strategije postojanja zasnovane na podacima s obzirom na preuzimanje Mercator-a, strateško partnerstvo i odluke rukovodstva na osnovu komercijalnih mogućnosti, inovacija proizvoda i usluga i prodaje obe jedinice, tj. poslovanja Mercator-a i Mercator Azije. U radu su takođe analizirane promene u poslovanju Mercator-a u okviru Emirate Group i pod Warburg Pincus-om kao Mercator i Accelya. Rad sadrži kratak uvod i istorijski pregled aviokompanije Emirate & i Mercator, cilj i metodologiju istraživanja, život Mercator-a, analizu njegovih aktivnosti, nakon čega slede završne napomene.
Reference
-ACL. (2014). Emirates airline- Emirates airline gains a more comprehensive view of its business operations. Retrieved from http://www.acl.com/pdfs/ Success_ Story UtlitiesTrans_Emirates.pdf (moved to scribd.com).
-AG Reporter. (2013). Mercator is united airlines new cargo partner. Retrieved from https: //arabiangazette. com/dubai-mercator-united-airlines-cargo-launch-largest-cargo-solutions-20130827/..
-Aircargonews. (2015). Air Canada plugs into Mercator's RAPID Cargo. Retrieved from http://www.aircargonews.net/news/single-view/news/aircanada-plugs-into-mercators-rapid-cargo.html.
-Aircargonews. (2017). WCS17: Mercator promises revolution in airfreight systems. Retrieved from http://www.aircargonews.net/news/policy/government/single-view/news/wcs17-mercator-promises-revolution-in-airfreight-systems.html.
Dubai's dnata buys stake in brazil airport services firm. (2015). Associated Press. Retrieved from http://www.dailymail.co.uk/wires/ap/article-3333281/dubais-dnata-buys-stake-brazil-airport-services-firm-rm.html.
Attwood, E. (2009). Mercator maps out of future. Retrieved from https: //www. logisticsmiddleeast. com/article-1927-mercator-maps-out-the-future?utm_source=Jarvis&utm_medium=logisticsmiddleeast. com&utm_campaign=recommended.
-AVB Staff. (2014). US firm buys Emirates Mercator. Retrieved from http://www.arabianindustry.com/aviation/news/2014/apr/9/us-firm-buys-emirates-mercator-4658277/.
Bouyamourn, A. (2014). Warburg Pincus buys Dubai-based aviation IT firm Mercator from Dnata. Retrieved from http://www.thenational.ae/business/industry-insights/aviation/warburg-pincus-buysdubai-based-aviation-it-firm-mercator-from-dnata..
-BS Reporter. (2013). Mercator set up center in B'lore. Retrieved from http://www.business-standard.com/article/technology/mercator-sets-up-centre-in-b-lore-108040501038_1.html.
Budki, S. (2014). Emirates Airlines launches app for iPhone; Android version in making. Retrieved from http://www.themobileindian.com/news/15575_Emirates-Airlines-launches-app-foriPhone-Android-version-in-making.
Burns, J. (2017). Accelya and Mercator join forces. Retrieved from http://www.aircargoweek.com/accelya-mercator-joins-forces/.
-Businesswire. (2010). HCL Info systems MEA and Mercator to manage Flydubai IT infrastructure. Retrieved from http://businesswireindia.com/news/news-details/hcl-infosystems-mea-mercator-manage-flydubai-it-infrastructure/24647.
-CIOL Bureau. (2008). Mercator, CSC set up center in Bangalore. Retrieved from https://www.ciol.com/mercator-csc-set-center-bangalore/.
Cowell, S. (2009). Mercator speeds up the future of trave. Retrieved from http://www.arabiansupplychain.com/article-3148-mercatorspeeds-up-the-future-of-travel/.
Desormeaux, H. (2016). Mercator acquires revenue management product developer. Retrieved from https://www.americanshipper.com/news/?autonumber=63594&source=redirected-from-old-site-link.
Drummond, M. (2015). Big Data Makes CRM more important than ever for Airlines. Retrieved from https://w3.accelya.com/blog/big-data-makes-crm-more-important-than-ever-for-airlines.
Drummond, M. (2016). Driving airline profitability with big data. Retrieved from http://www.mercator.com/blog/driving-airline-profitability-withbig-data.
Dutton-Smith, J. (2014). Emirate announces new aircraft, free wi-fi, new route & technology first. Retrieved from http://www.flightcentre.com.au/travel-news/travel-news/emirates-announce-newaircraft-free-wi-fi-new-route-technology-first/.
Editor, (2013). Maldivian migrates to Mercator's passenger services solutions. Retrieved from https://www.eturbonews.com/70312/maldivian-migrates-mercator-s-passenger-services-solutions/.
-Global Travel Media. (2013). Mercator new and improved RAPID 3. O to support Biman Bangladesh Airlines growth. Retrieved from http://www.eglobaltravelmedia.com.au/mercators-new-and-improved-rapid-3-0-to-support-biman-bangladesh-airlines-growth/.
Grackin, A. (2015). More Supply Chain Deals: Intrigo-Califta, Mercator-Catapult, Marlin-IBS. Retrieved from http://www.clresearch.com/research/detail.cfm?guid=A2C97662-3048-79ED-9976-ABCF7E08C552.
Hadeel, (. (2009). DNATA buys two UK airport firms. Retrieved from https://www.thenational.ae/business/dnata-buys-two-uk-airport-firms-1.546740.
Hadjetian, L. (2015). Internet of Things and the Future of Air Trave. etrieved from https://w3.accelya.com/blog/internet-of-things-and-the-future-of-air-travel.
Henderson, J. (2017). Flydubai renews content with Mercator to boost cargo operations. Retrieved from http://www.supplychaindigital.com/distribution/flydubai-renews-contract-mercator-boost-cargo-operations.
Jenner, G. (2015). ANALYSIS: How airlines are tapping into the Internet of Things. Retrieved from https://www.flightglobal.com/news/articles/analysis-how-airlines-are-tapping-intothe-internet-of-414073/.
Jha, D. (2017). Warburg Pincus acquires airline services group Accelya; Dubai-based Mercator and Accelya to merge. Retrieved from https://www.ibtimes.co.in/warburg-pincus-acquires-airline-services-group-accelya-dubai-based-mercator-accelya-merge-714885.
Johnson, E. (2015). Mercator acquires Catapult International. Retrieved from http://www.americanshipper.com/Main/News/Mercator_acquires_Catapult_International_60659.aspx.
Jones, R. (2014). Emirates Airline Betting on Record Investment. Retrieved from http://www.wsj.com/articles/SB10001424052702304655304579549141492534948.
Levie, J., & Hay, M. (1998). Progress or just proliferation? A historical review of stagesmodels of early corporate growth. In London Business School Working Paper. FEM wp 98.5..
Madhushree, R.R., Kumar, A., & Aithal, P.S. (2018). Business strategy of top Indian IT company: Mindtree. International Journal of Case Studies in Business, IT and Education (IJCSBE), 2(1), 22-36. DOI:http://dx.doi.org/10.5281/zeodo.1249871.
May, K. (2017). Accelya acquires business intelligence tech service Anari. Retrieved on from https://www.tnooz.com/article/accelya-acquires-business-intelligence-brand-anari/.
Mckean, A. (2012). Emirates Airlines creates a Windows 8 CRM application for the sky. Retrieved from http://searchcrm.techtarget.com/feature/Emirates-Airlines-creates-a-Windows-8-CRM-application-for-the-sky.
-Mercator. (2010). Mercator unveils Avantik to world's low cost carriers. Retrieved from https://www.internationalairportreview.com/news/3369/mercator-unveils-avantik-to-worlds-low-cost-carriers/.
-Mercator Newsroom. (2013). Mercator and United Airlines Cargo Launch One of the Largest Cargo IT Solutions. Retrieved from https://w3.accelya.com/mercator-and-united-airlines-cargo-launch-one-of-the-largest-cargo-it-solutions..
Michels, J. (2008). Philippine Airlines installs rapid revenue accounting system. Retrieved from https://aviationweek.com/awin/philippine-airlines-installs-rapid-revenue-accounting-system.
Naef, P. (2014). World class for a world class business - IT as a driver for transformation. In 9th Sogeti Executive Summit, 2014. Retrived from http://www.slideshare.net/VINTlabs/design2disrupt-patrick-naef-emirates-a-30-yearold-start-up.
Oxford-Emirates Data Science Lab will streamline air travel. (2015). News & Events ; Retrieved from http://www.ox.ac.uk/news/2015-10-29-oxford-emirates-data-science-lab-will-streamline-airtravel.
Mercator acquires next generation tikAERO to serve hybrid, regional and low cost airlines. (2010). News; Retrieved from http://www.emirates.com/fr/english/about/news/news_detail.aspx?article=577452.
Emirates Airline and ezRez Software Announce Global Technology Partnership. (2010). News; Retrieved from https://www.albawaba.com/news/emirates-airline-and-ezrez-software-announce-global-technology-partnership.
Mercator and Farelogix to Amplify Airline Direct Connect Reach Worldwide. (2011). News; Retrieved from https://w3.accelya.com/mercator-and-farelogix-to-amplify-airline-direct-connect-reach-worldwide.
Emirate chooses UK's Vistair for DocuNet and CrewNet services. (2011). News; Retrieved http://web.vistair.com/news/7/emirates-chooses-uks-vistair-for-cloud-based-e-man/.
Mercator acquires revenue management systems, April 04. (2016). News; Retrieved on April 11, 2019 from http://ww1.revenuemanagement.com/news/mercator-acquires-rms.
-Newshore. (2016). Newshore has been selected by COBALT, Cyprus's new national carrier to implement its internet booking engine. Retrieved from https://www.newshore.es/home/news/newshore-has-been-selected-by-cobalt-to-implement-its-internet-booking-engine/.
o'Neill S., (2016). Warburg Pincus- backed Mercator acquires Revenue Management Systems. Retrieved from https: //www. tnooz. com/article/mercator-warburg-pincus-RMS/..
o'Neill S., (2017). Airline services leaders Accelya and Mercator announce merger. Retrieved from https: //skift. com/2017/02/06/airline-services-leaders-accelya-and-mercator-announce-merger/.
-Our Bureau. (2002). IBS cargo handling software for Mercator. Retrieved from http://www.thehindubusinessline.com/2002/09/28/stories/2002092801630600.htm.
Perryman, E. (2014). Warburg Pincus acquire majority stake in Mercator from dnata. Retrieved from https://www.privateequitywire.co.uk/2014/04/09/200467/warburg-pincus-acquire-majority-stake-mercator-dnata.
-PR Newswire. (2010). Emirate Airline ezRez software announce global technology partnership. Retrieved from https://www.prnewswire.com/news-releases/emirates-airline-and-ezrez-software-announce-global-technology-partnership-104767969.html.
-PR Newswire. (2017). Combination of Accelya and Mercator completes, creating a leading global solutions provider to the travel industry. Retrieved from http://www.prnewswire.co.in/news-releases/combination-of-accelya-and-mercator-completes-creating-a-leading-global-solutions-provider-to-the-travel-industry-300425827.html.
Mercator Delivers Loyalty Solution to Club Premier. (2012). Press Release; Retrieved from https://w3.accelya.com/mercator-delivers-loyalty-solution-to-club-premier.
Mercator’s technologies selected to support THAI cargo growth aspirations. (2012). Press Release; Retrieved from https://w3.accelya.com/mercators-technologies-selected-to-support-thai-cargo-growth-aspirations.
ombination of Accelya and Mercator Completes, Creating a Leading Global Solutions Provider to the Travel Industry. (2017). Press Release; Retrieved from https://www.realwire.com/releases/Combination-of-Accelya-and-Mercator-Completes.
-PTI. (2010). HCL Infosystems bags contract from Emirate Group. Retrieved from https://economictimes.indiatimes.com/tech/ites/hcl-infosystems-bags-contract-from-emirates-group/articleshow/6902144.cms?from=mdr.
Warburg Pincus buys majority stake in Emirates' aviation tech firm. (2014). Reuters. Retrieved from http://www.reuters.com/article/emiratesmercator-idUSL6N0N00SC20140408..
Saleem, N. (2010). Emirates sells Sri Lankan stake. Retrieved from http://gulfnews.com/business/aviation/emirates-sells-srilankan-stake-1.652115.
Shinde, S. (2013). Warburg Pincus signals formal exit from WNS. Retrieved from https://www.business-standard.com/article/companies/warburg-pincus-signals-formal-exit-from-wns-113011800210_1.html.
Singh, N.P. (2010). Competitive Landscape of Mobile Telecommunications Tower Companies in India. International Journal of Interdisciplinary Telecommunications and Networking, 2(1), 49-81. doi:10.4018/jitn.2010010104
Singh, N.P. (2014). Microsoft Acquired Nokia in Unipolar Operating System Market. Independent Journal of Management & Production, 5(3), doi:10.14807/ijmp.v5i3.166
Singh, N.P. (2018). Information Technology at Emirate Group - Case of Mercator. In Proceedings of 5th International GSOM Conference, 2018. Russian Federation: Saint Petersburg University. pp 405-407. October 4-6.
Southwell, M. (2004). Kuwait Airways opts for Mercator. Retrieved from http://www.arabianbusiness.com/kuwait-airways-opts-formercator-136029.html.
-Staff. (2000). Olympic airways uses emirates Mercator systems. Retrieved from http://aviationweek.com/awin/olympic-airways-uses-emirates-mercator-system.
-STAT Times. (2017). Accelya is the new name for the combined Accelya & Mercator business. Retrieved from http://www.stattimes.com/accelya-is-the-new-name-for-the-combined-accelya-and-mercator-business-supply-chain.
-Strata. (2014). Strata advises Warburg Pincus on the acquisition of a majority stake in Mercator from Emirates group. Retrieved from http://www.strata-partners.com/strata-advises-warburg-pincus-on-the-acquisition-of-a-majority-stake-in-mercator-from-emirates-group/.
Strauss, M. (2017). Travel technology for dummies: What is a passenger service system. Retrieved from http://www.travel-industry-blog.com/travel-technology/pss/.
Tan, A. (2006). Emirate soars high on tech. Retrieved from http://www.zdnet.com/article/emirates-soars-high-on-tech/.
Tavassoli, S., & Karlsson, C. (2015). Firms' Innovation Strategies Analyzed and Explained. CESIS Electronic Working Paper Series, Paper No. 396.
-TBM. (2010). Emirates Airline and ezRez Software Announce Global Technology Partnership. Retrieved from http://www.travelbizmonitor.com/Aviation/emirates-airline-and-ezrez-software-announce-global-technology-partnership-11736.
-Transportweekly. (2010). Mercator acquires next generation tikAERO to serve hybrid, regional and low-cost airlines. Retrieved from http://www.transportweekly.com/pages/en/news/articles/72986/.
Wilson, G. (2012). Olympic airways hands over accounting processes to Mercator. Retrieved from https: //www. arabianbusiness. com/olympic-airways-hands-over-accounting-processes-mercator-212221. html.
Zalagenaite, Z. (2017). Anari acquired by Accelya and Warburg Pincus. Retrieved from https: //aerotime. aero/en/aviation-finance/finance/18916-anari-acquired-by-accelya-and-warburg-pincus.