SATISFACTION OF EMPLOYEES AT COVID-19 DEPARTMENTS
Abstract
INTRODUCTION: Working conditions for health proffesionals can be greatly affected by pandemic caused by COVID-19. The aims of the study were to identify the level of job satisfaction in COVID-19 pandemic in hospital staff.
METHODS: : This study was carried out in a convenience sample of nurses and medical doctors from four public regional Hospital in Slovenia. This was a cross-sectional survey study in which was used Short index of Job Satisfaction (SIJS). The questionnaire was completed by 110 participants.
RESULTS: The sample mean score was 14.87±2.23. The item I feel fairly satisfied with my present job has high value (3.67). The is statistically significant differences in value by item Most days I am enthusiastic about my work between employees who work in COVID acute care department and COVID intensive care department (3.23:2.81). Younger employees have higher value by item I feel fairly satisfied with my present job than older employees. Medical doctors have higher value than registered by two items and registered nurses have higher value than medical doctors by one item.
CONCLUSIONS: On most issues, the registered nurses have shown greater satisfaction than medical doctors. With regular measurement of satisfaction, we can influence the change of team to have more satisfied employees.
References
1. Soto-Rubio A, Giménez-Espert MDC, Prado-Gascó V. Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses' Health during the COVID-19 Pandemic. Int J Environ Res Public Health. 2020(30);17(21):7998. doi: 10.3390/ijerph17217998.
2. Bergh LIV, Leka S, Zwetsloot GIJM. Tailoring Psychosocial Risk Assessment in the Oil and Gas Industry by Exploring Specific and Common Psychosocial Risks. Saf Health Work. 2018 Mar;9(1):63-70. doi: 10.1016/j.shaw.2017.05.001. Epub 2017 May 10. PMID: 30363066; PMCID: PMC6111110.
3. Jeung DY, Kim C, Chang SJ. Emotional Labor and Burnout: A Review of the Literature. Yonsei Med J. 2018 Mar;59(2):187-193. doi: 10.3349/ymj.2018.59.2.187. PMID: 29436185; PMCID: PMC5823819.
4. Galbany-Estragués P, Nelson S. Factors in the drop in the migration of Spanish-trained nurses: 1999-2007. J Nurs Manag. 2018 May;26(4):477-484. doi: 10.1111/jonm.12573. Epub 2017 Dec 21. PMID: 29266483.
5. COVID-19 situation update worldwide. Accessed December 6th, 2021 at: https://www.ecdc.europa.eu/en/geographical-distribution-2019-ncov-cases.
6. Pfefferbaum B, North CS. Mental Health and the Covid-19 Pandemic. N Engl J Med 2020; 383:510-512 DOI: 10.1056/NEJMp2008017.
7. Domagała A, Bała MM, Peña-Sánchez JN, Storman D, Świerz MJ, Kaczmarczyk M, Storman M. Satisfaction of physicians working in hospitals within the European Union: state of the evidence based on systematic review. Eur J Public Health. 2019 Apr 1;29(2):232-241. doi: 10.1093/eurpub/cky117.
8. Tenaw Z, Siyoum M, Tsegaye B, Werba TB, Bitew ZW. Health professionals job satisfaction and associated factors in Ethiopia: A systematic review and meta-analysis. Health Serv Res Manag Epidemiol. 2021;20(8):23333928211046484. doi: 10.1177/23333928211046484.
9. Savitsky B, Radomislensky I, Hendel T. Nurses' occupational satisfaction during Covid-19 pandemic. Appl Nurs Res. 2021 Jun;59:151416. doi: 10.1016/j.apnr.2021.151416. Epub 2021 Mar 11. PMID: 33947510; PMCID: PMC7946538.
10. Senek, M., Robertson, S., Ryan, T. et al. Determinants of nurse job dissatisfaction - findings from a cross-sectional survey analysis in the UK. BMC Nurs. 2020; 19:88. https://doi.org/10.1186/s12912-020-00481-3
11. Brayfield AH, & Rothe HF. An index of job satisfaction. Journal of Applied Psychology. 1951; 35(5), 307–311. https://doi.org/10.1037/h0055617
12. Sinval J, Marôco J. Short Index of Job Satisfaction: Validity evidence from Portugal and Brazil. PLoS One. 2020 Apr 14;15(4):e0231474. doi: 10.1371/journal.pone.0231474. PMID: 32287284; PMCID: PMC7156096.
13. Ahorsu DK, Lin CY, Imani V, Saffari M, Griffiths MD, Pakpour AH. The Fear of COVID-19 Scale: Development and Initial Validation. Int J Ment Health Addict. 2020 Mar 27:1-9. doi: 10.1007/s11469-020-00270-8.
14. Sousa-Poza, Alfonso & Sousa-Poza, Andres. Taking Another Look at the Gender Job Satisfaction Paradox. Kyklos.2000; 53.135-52. 10.1111/1467-6435.00114.
15. Kaiser L. Gender-Job Satisfaction Differences Across Europe: An Indicator for Labour Market Modernization. DIW Berlin, German Institute for Economic Research, Discussion Papers of DIW Berlin. 2005. 28. 10.1108/01437720710733483.
16. Jabeen, Fauzia & Friesen, Heather & Ghoudi, Kilani. Quality of work life of Emirati women and its influence on job satisfaction and turnover intention: Evidence from the UAE. Journal of Organizational Change Management. 2018;31:00-00. 10.1108/JOCM-01-2017-0016.
17. Viljevac, Adriana & Cooper-Thomas, Helena & Saks, Alan. An investigation into the validity of two measures of work engagement. International Journal of Human Resource Management - INT J HUM RESOUR MANAG. 2012;23:1-18. 10.1080/09585192.2011.639542.
18. Zhou H, Han X, Zhang J, Sun J, Hu L, Hu G, Wu S, Zhao P, Jiang F, Liu Y. Job Satisfaction and Associated Factors among Medical Staff in Tertiary Public Hospitals: Results from a National Cross-Sectional Survey in China. International Journal of Environmental Research and Public Health. 2018; 15(7):1528. https://doi.org/10.3390/ijerph15071528