Utilization of shopfloor management as a tool for communication and knowledge sharing in the framework of LEAN logistics – a case study

Keywords: shopfloor management, cooperation, communication, lean culture tool

Abstract


The study investigates whether establishing of the shopfloor management in the company is beneficial for the company or not even in difficult conditions (food production with BRC standards of production, presence of foreigners, agency employees). A qualitative research based on detailed long-term observation the real process of planning and establishing the shopfloor management in the company was used, as well as interviews with industrial engineers, first line managers, blue-collar workers, and shopfloor management practitioners. The company was chosen for this case study on purpose. The findings say it was good to establish SFM in the company. In spite of obstacles, the utilization of machines increased by 20% and one machine (out of 12) could be sold due to redundancy. The need for human capital decreased, the number of scraps decreased, and the cooperation improved.

References

Bortolotti, T., Boscari, S., & Danese, P. (2015). Successful lean implementation: Organizational culture and soft lean practices. International Journal of Production Economics, 160, 182–201.

Chi Anh, P., Zeng, J., & Matsui, Y. (2013). Shop‐floor communication and process management for quality performance: An empirical analysis of quality management. Management Research Review, 36 (5), 454–477.

de Vries, R. E., Bakker-Pieper, A., & Oostenveld, W. (2010). Leadership = Communication? The Relations of Leaders’ Communication Styles with Leadership Styles, Knowledge Sharing and Leadership Outcomes. Journal of Business and Psychology, 25 (3), 367–380.

Uwe, D., Belz, T., & Jäger, F. (2014). Shopfloor Management in control circuit of the GPS implementation. ZWF Zeitschrift Für Wirtschaftlichen Fabrikbetrieb, 109(1–2), 20–25. (In German). https://doi.org/10.3139/104.111081

Duarte, F., Madeira, M. J., Moura, D.C., Carvalho, J., & Moreira, J.R.M. (2017). Barriers to innovation activities as determinants of ongoing activities or abandoned. International Journal of Innovation Science, 9 (3), 244–264.

Hanenkamp, N. (2013). The Process Model for Shop Floor Management Implementation. Advances in Industrial Engineering and Managemen, 2 (1) 40-46.

Hertle, C., Siedelhofer, C., Metternich, J., & Abele, E. (2015). The next generation shop floor management-how to continuously develop competencies in manufacturing environments. The 23rd International Conference on Production Research, Manila, Philippines, 03.08.2015.

Hölzl, H. (2014). Lead a diverse group. Personalwirtschaft, 5, 45–47. (In German).

Hong, P., Doll, W.J., Nahm, A.Y., & Li, X. (2004). Knowledge sharing in integrated product development. European Journal of Innovation Management, 7 (2), 102–112.

Hvolkova, L., Klement, L., Klementova, V., & Kovalova, M. (2019). Barriers Hindering Innovations in Small and Medium-Sized Enterprises. Journal of Competitiveness, 11 (2), 51–67.

Kudernatsch, D. (2013). Anchoring a lean culture in the company. Wissensmanagement, 3, 48–49. (In German).

Leach, D.J., Wall, T.D., Rogelberg, S.G., & Jackson, P.R. (2005). Team autonomy, performance, and member job strain: Uncovering the teamwork ksa link. Applied Psychology, 54 (1), 1-24.

Moyano-Fuentes, J., & Sacristán-Díaz, M. (2012). Learning on lean: A review of thinking and research. International Journal of Operations and Production Management, 32 (5), 551–582.

Myška, J. (2017). Shop Floor Management - a great tool for building a lean culture | API Akademie. Úspěch - Produktivita & Inovace v Souvislostech, 2017(1). http://www.e-api.cz/25865n-shop-floor-management-skvely-nastroj-pro-budovani-stihle-kultury (In Czech).

Oláh J., Szolnok Á., Nagy G., Lengyel P., Popp J. (2017). The Impact of Lean Thinking on Workforce Motivation: A Success Factor at LEGO Manufacturing Ltd. Journal of Competitiveness, 9 (2), 93-109.

Peters, R. (2009). Shopfloor Management: Leadership at the place of value creation (1st ed.). Ludwigsburg, Germany: LOG_X. (In German).

Riegger, M. (2011). Big leap in quality through shopfloor management]. MaschinenMarkt. https://www.maschinenmarkt.vogel.de/grosser-qualitaetssprung-durch-shopfloor-management-a-321678/ (In German).

Stöhr, T. (2012). Shop Floor Management—PDF. Akademie Produktivity a Inovací, s.r.o. https://docplayer.cz/1128256-Shop-floor-management.html (In Czech).

Suzaki, K. (1993). New Shop Floor Management: Empowering People for Continuous Improvement. New York, USA: Simon and Schuster.

Published
2021/05/20
Section
Short Communication/Letter to Editor