Образовање за запошљивост у индустрији здравственог туризма: допринос наставе енглеског језика развоју меких вештина
Sažetak
Упоредо са растућим захтевима на тржишту туризма и угоститељства, меке вештине се све чешће наводе као главни предуслови запошљивости. Стога овај рад има за циљ да испита перцепције студената здравственог туризма о меким вештинама које поседују, са нагласком на доприносу курсева енглеског језика њиховом развоју. Подаци су прикупљени применом упитника усмереног на испитивање 12 меких вештина које се наводе као најпотребније за укључивање на тржиште рада (здравственог) туризма. Према проценама студената, њихове меке вештине су на просечном до умерено високом нивоу развоја. Исто тако, уочен је просечан до умерено висок ниво доприноса наставе енглеског језика. Ови налази указују на то да постоји много простора за побољшање, те због свог информативног карактера могу бити од користи различитим актерима образовног процеса. С једне стране, испитивање је показало да курсеви језика имају благотворан утицај на развијање меких вештина, а с друге стране, омогућило је релативно добар приказ побољшања која у овом погледу ваља начинити.
Reference
Abbas, A. (2013). Integrating the English Language Teaching and Learning Process with Soft Skills. International Conference on Education and Language (ICEL), 2, 365–371. Retrieved from: http://artikel.ubl.ac.id/index.php/icel/article/view/221
Alhelalat, J. A. (2015). Hospitality and Non-Hospitality Graduate Skills Between Education and Industry. Journal of Business Studies Quarterly, 6(4), 46–55. Retrieved from: https://docplayer.net/9539547-Hospitality-and-non-hospitality-graduate-skills-between-education-and-industry.html
Arat, M. (2014). Acquiring Soft Skills at University. Journal of Educational and Instructional Studies in the World, 4, 46–51. Retrieved from: http://www.wjeis.org/FileUpload/ds217232/File/09.arat.pdf
Bartel, J. (2018). Teaching Soft Skills for Employability. TESL Canada Journal, 35(1), 78–92.
Breen, H., Walo, M., Dimmock, K. (2004). Assessment of Tourism and Hospitality Management Competencies: A Student Perspective. In: K. A. Smith & C. Schott (Eds.), Proceedings of Tourism Research: Advances and Applications, New Zealand Tourism and Hospitality Research Conference 2004 (22–34). Wellington: Victoria University of Wellington.
Cinque, M. (2016). “Lost in Translation”. Soft Skills Development in European Countries. Tuning Journal for Higher Education, 3(2), 389–427.
Holt, S. & Marques, J. (2012). Empathy in Leadership: Appropriate or Misplaced? An Empirical Study on a Topic That Is Asking for Attention. Journal of Business Ethics, 105(1), 95–105.
Hradilová, A. (2018). Soft-Skill Based Syllabus in Legal English Courses. Journal of Teaching English for Specific and Academic Purposes, 6(2), 235–243.
Hutchinson, T. & Waters, A. (1987). English for Specific Purposes: A Learning-Centered. Approach. Cambridge: Cambridge University Press.
Kostić-Bobanović, M. & Gržinić, J. (2011). The Importance of English Language Skills in the Tourism Sector: A Comparative Study of Students/Employees Perceptions in Croatia. Almatourisam – Journal of Tourism, Culture and Territorial Development, 1, 10–23.
Lūka, I. (2015). Enhancing Employability Skills for Tourism and Hospitality Industry Employees in Europe. Journal of Turiba University Acta Prosperitatis, 6, 75–94. Retrieved from:
https://www.researchgate.net/publication/289672522_Enhancing_employability_skills_for_tourism_and_hospitality_industry_employees_in_Europe
Mainil, T. J. G. M. J., Eijgelaar, E., Klijs, J., Nawijn, J., Peeters, P. M. (2018). Research for TRAN Committee: Health Tourism in the EU: A General Investigation. Brussels: European Parliament, Policy Department for Structural and Cohesion Policies. Retrieved from:
http://www.europarl.europa.eu/RegData/etudes/STUD/2017/601985/IPOL_STU(2017)601985_EN.pdf
Nolan, C., Conway, E., Farrell, T., Monks, K. (2010). Competency Needs in Irish Hotels: Employer and Graduate Perspectives. Journal of European Industrial Training, 34(5), 432–454.
Ogbeide, G. C. A. (2006). Employability Skills and Students’ Self-Perceived Competence for Careers in Hospitality Industry [Doctoral dissertation]. University of Missouri, Columbia. Retrieved from: https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.471.8890&rep=rep1&type=pdf
Petrova, P. (2015). The Evolution of the Employability Skills Agenda in Tourism Higher Education. In: D. Dredge, D. Airey, M. J. Gross (Eds.), The Routledge Handbook of Tourism and Hospitality Education (383–394). New York: Routledge, Taylor & Francis Group.
Prachanant, N. (2012). Needs Analysis on English Language Use in Tourism Industry. Procedia – Social and Behavioral Sciences, 66, 117–125.
Radovanović, A. & Mitrović, A. (2018). ESP Practitioners and Content Teachers Collaboration in ESP Syllabus Design: English for Health Tourism Case in Point. Journal of Foreign Language Teaching and Applied Linguistics, 5(2), 7–18.
Radovanović, A. & Pešić, D. (2017). English Language Curriculum Contributing Towards Tourism Development. In: D. Cvijanović et al. (Eds.), TISC – Thematic Proceedings of the 2nd International Scientific Conference Tourism in Function of Development of the Republic of Serbia, II(2) (681–697). Vrnjačka Banja: Faculty of Hotel Management and Tourism.
Robles, M. M. (2012). Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace. Business Communication Quarterly, 75(4), 453–465.
Schulz, B. (2008). The Importance of Soft Skills: Education Beyond Academic Knowledge. NAWA Journal of Language & Communication, 2(1), 146–154.
Sheldon, P., Fesenmaier, D., Woeber, K., Cooper, C., Antonioli, M. (2008). Tourism Education Futures, 2010–2030: Building the Capacity to Lead. Journal of Teaching in Travel & Tourism, 7(3), 61–68.
Simion, M. O. (2012). The Importance of Teaching English in the Field of Tourism in Universities. Annals of the Constantin Brâncuşi University of Târgu Jiu, Economy Series, 2, 152–154.
Tevdovska, E. S. (2015). Integrating Soft Skills in Higher Education and the EFL Classroom: Knowledge Beyond Language Learning. SEEU Review, 11(2), 95–106.
Tuzlukova, V. & Usha-Prabhukanth, K. (2018). Critical Thinking and Problem Solving Skills: English for Science Foundation Program Students’ Perspectives. Collection of Papers of the Faculty of Philosophy in Priština, 48(3), 37–60.
UNESCO-IBE (2013). IBE Glossary of Curriculum Terminology. Retrieved from:
http://www.ibe.unesco.org/fileadmin/user_upload/Publications/IBE_GlossaryCurriculumTerminology2013_eng.pdf
Vuković Vojnović, D. (2013). Značaj izučavanja kolokacija u engleskom jeziku turizma. U: N. Silaški & T. Đurović (ur.), Aktuelne teme engleskog jezika struke u Srbiji (61–73). Beograd: CID Ekonomskog fakulteta.
Wakelin-Theron, N. (2014). Employability Development in Higher Education Institutions: A Tourism Student Perspective. African Journal of Hospitality, Tourism and Leisure, 3(1), 1–16.
Wang, J., Ayres, H., Huyton, J. (2009). Job Ready Graduates: A Tourism Industry Perspective. Journal of Hospitality and Tourism Management, 16(1), 62–72.
Weber, M. R., Finley, D. A., Crawford, A., Rivera Jr, D. (2009). An Exploratory Study Identifying Soft Skill Competencies in Entry-Level Managers. Tourism and Hospitality Research, 9(4), 353–361.
Wilks, D. & Hemsworth, K. (2012). Soft Skills as Key Competencies in Hospitality Higher Education: Matching Demand and Supply. Tourism & Management Studies, 7, 131–139.
Wood, D. (2005). Hospitality Management Skills: An Educational and Workplace Comparative Analysis [Unpublished master’s thesis]. Retrieved from:
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.390.7571&rep=rep1&type=pdf
Detalji u vezi sa uređivačkom politikom, uključujući i autorska prava, dostupni su na sajtu SCIndeks.
http://scindeks.ceon.rs/journalDetails.aspx?issn=0354-3293