PUBLIC ADMINISTRATION DURING THE COVID-19 PANDEMIC AND REFORM DIRECTIONS

  • Jovana Anđelković Asistent, Toplička akademija strukovnih studija, Odsek za poslovne studije Blace
Keywords: civil servants, human resources, organization, transparency, decentralization

Abstract


During the COVID-19 pandemic, caused by the SARS-CoV-2 virus, every form of company organization and operation has undergone certain changes. The global crisis has highlighted the role of the state and the public sector in emergency situations and tested their readiness to respond to the challenges posed by the pandemic by instituting adaptable and pragmatic solutions while respecting rule of the law. During the pandemic, state and local officials have faced huge challenges, being obliged to deal with rapidly and constantly changing circumstances, they often had to resort to improvisations. In such an extremely, difficult context, it was of great importance to avoid administrative barriers, which could result in the loss of valuable time during the crisis. The pandemic has revealed many weaknesses in the functioning of state and local governments across Europe, including organization issues, change of the workplace (from an office to a home environment), a new mode of interaction with citizens, etc. In developing countries, inadequate legislative provisions, technical solutions and insufficient digitalization have contributed to slowing down the administrative procedures. The aim of this paper is to point out the problems faced by state administrations and local governments during the COVID-19 pandemic, to highlight the examples of good practices and to indicate the directions of reform after the pandemic.

References

Ansell, C., Sørensen, E., & Torfing, J. (2020) The COVID-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems,  Public Management Review,  pp. 1-12.

Ching-Fu, L., Chien-Huei, W., & Chuan-Feng, W. (2020). Reimagining the administrative state in times of global health crisis: An anatomy of Taiwan’s regulatory actions in response to the COVID-19 pandemic. European Journal of Risk Regulation, 11(2), 256-272.

Christensen, T., & Lægreid, P. (2020). Balancing governance capacity and legitimacy: how the Norwegian government handled the COVID‐19 crisis as a high performer, Public Administration Review, no. 80(5), 774-779.

Joyce, P. (2021) Public governance, agility and pandemics: a case study of the UK response to COVID-19. International Review of Administrative Sciences.

Klich, A. (2021). Electronic Communication with Public Administration in the Time of COVID-19—Poland’s Experience. International Journal of Environmental Research and Public Health, 18(2), 685.

Koprić, I. Džinić, J. Škarica, M. Toman, M. R.,  Lopižić I., (2020) Hrvatska javna uprava u 2019. godini, Croatian and Comparative Public Administration 20, Zagreb, pp. 3-17Lilić S, Golubović K(2011), Evropsko upravno pravo, Beograd.

Lopriore, M. Vlachodimitropoulou, M.– Recovery and Resilience Plans for the Next Generation EU: a unique opportunity that must be taken quickly, and carefully, EIPA Paper, European Institute of Public Administration, https://www.eipa.eu/wp-content/uploads/2021/02/EIPA_Paper_Recovery-and-Resilience-Plans-for-the-Next-Generation-EU_Digitaal.pdf,

Marković M. (1998) ,,Reforma uprave i upravnog zakonodavstva – imperativ vremena'', Aktuelna pitanja jugoslovenskog, sudskog, radnog i upravnog zakonodavstva, Budva-Beograd, 1998, str. 277-290; Vlada Republike Srbije, Strategija reforme javne uprave u Republici Srbiji.

Mandato, M. (2020). Il rapporto Stato-Regioni nella gestione del Covid-19. Nomos. Le attualità nel diritto, (1), 1-9.

Mascio, F. D., Natalini, A., & Cacciatore, F. (2020). Public administration and creeping crises: Insights from COVID-19 pandemic in Italy. The American Review of Public Administration, 50(6-7), 621-627.

Torres, L., Pina, V., & Acerete, B. (2005) E-government developments on delivering public services among EU cities. Government information quarterly, 22(2) , pp. 217-238.

Legal sources

Constitution of the Republic of Serbia, Official Gazette of the RS ", No. 98/ 2006

Decision on Declaring a state of emergency (Odluka o proglašenju vanrednog stanja) "Official Gazette of Republic of Serbia", No. 29/2020)

Decree on the application of deadlines in administrative proceedings during a state of emergency, Official Gazette of RS, no. 41/2020, and no. 43/2020

Decision on lifting the state of emergency ("Official Gazette of Republic of Serbia", No. 65/2020);

Decree on organizing the work of employers during the state of emergency, Official Gazette of RS", No. 31/2020.

Government Conclusion 05 No. 53-2561 / 2020, Official Gazette of Republic of the Serbia, No. 35/2020 and 37/2020)

Online Sources

OECD, Recommendation on Public Service Leadership and Capability, Available at: https://www.oecd.org/gov/pem/recommendation-on-public-service-leadership-and-capability.html,  (accessed: 10 July 2022)

OECD, Public servants and the coronavirus (COVID-19) pandemic: Emerging responses and initial recommendations, https://www.oecd.org/coronavirus/policy-responses/public-servants-and-the-coronavirus-covid-19-pandemic-emerging-responses-and-initial-recommendations-253b1277/ (accessed 10 July 2022)

OECD The territorial impact of COVID-19: Managing the crisis across levels of government, https://www.oecd.org/coronavirus/policy-responses/the-territorial-impact-of-covid-19-managing-the-crisis-across-levels-of-government-d3e314e1/ , (accessed 10. July 2022)

Statistical Office of the Republic of Serbia, The use of information and communication technology in the Republic of Serbia, 2018  http://publikacije.stat.gov.rs/G2018/Pdf/G201816013.pdf, (accessed 10 June 2022)

E- government - services  https://euprava.gov.rs/usluge/5886 and https://www.e-zdravlje.gov.rs/landing/?v=20210418, (accessed 10 September 2022)

Swiss PRO, Procena stanja elektronske uprave u jediniama lokalne samouprAve, 2019, https://www.swisspro.org.rs/uploads/files/148-676-sp_rezime_procena_statusa_euprave_u_jls_final.pdf, (accessed 10 September 2022)

European Commission, Joint European Roadmap towards lifting COVID-19 containment measures 2020/C 126/01, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:52020XC0417(06) (accessed 10 September 2022)

Five lessons for local governments during Covid 19, Oxford Policy Management, https://www.opml.co.uk/blog/five-lessons-for-local-governments-during-covid-19 (accessed 20 June 2022)

C40 CITIES, https://www.c40.org/ (accessed 20 June 2022)

Flemish Resilience Government of Flanders Recovery Plan, https://publicaties.vlaanderen.be/view-file/40072 , (accessed 20 June 2022)

Ger­man Re­cov­ery and Re­silience Plan (GR­RP), https://www.bundesfinanzministerium.de/Content/EN/Downloads/2021-01-13-german-recovery-and-resilience-plan.html, (accessed 30 September 2022)

UN, United Nations E-Government Survey 2016: E-Government in Support of Sustainable Development, New York, 2016, available at: https://publicadministration.un.org/egovkb/en-us/reports/un-e-government-survey-2016, (accessed 30 September 2022)

 

 

 

 

 

Published
2022/12/15
Section
Review Paper