Kритични фактори ИТ управљања и његовог утицаја на организационе перформансе у Mалазијској производној индустрији

  • Bentolhoda Abdollahbeigi Multimedia University
  • Farhang Salehi Multimedia University
Ključne reči: ИТ управљање у Малезији, учешће вишег менаџмента у ИТ-у, организациона демографија, ефикасно управљање ИТ-ем, перформансе организације

Sažetak


Сврха ове студије је испитивање у којој мери учешће вишег руководстава и демографија организације утичу на ефикасност управљања ИТ-ом у односу на перформансе организација. Ово је комбинација експлораторног и дескриптивног истраживања које има за циљ да истражи детерминанте ИТ управљања и његове ефекте на организационе перформансе у малезијским производним компанијама. Узорак величине 357 испитаника је прикупљен за ово истраживање. Коришћено је Моделирање структурних једначина (енг. Structural equation modeling - SEM) како би се истовремено испитали мерни и структурни модел. Добијени резултати су показали везе између укључености вишег руководства и организационе демографије и њиховог ефикасног управљања и организационих перформанси у производним компанијама у Малезији. Ово истраживање представља конструисање теоретски заснованог модела, који асимилира укљученост вишег руководства и организациону демографију, ефикасно управљање информатичким технологијама и перформансе организација. Такође, открива најважније елементе који утичу на ефикасно управљање ИТ-ом како би се побољшале перформансе производне компаније.

Biografije autora

Bentolhoda Abdollahbeigi, Multimedia University
FOM
Farhang Salehi, Multimedia University
FOM

Reference

Ali, S., & Green, P. (2012). Effective information technology (IT) governance mechanisms: An IT outsourcing perspective. Information Systems Frontiers, 14 (2), 179-193.

Al-Najjar, S.M., & Kalaf K.H. (2012). Designing a balanced scorecard to measure a bank’s Performance, A Case Study. International Journal of Business Administration, 3 (4), 44-53.

Bernroider, E.W.N. (2008), “IT governance for enterprise resource planning supported by the DeLone-McLean model of information systems success”, Information & Management, Vol. 45 No. 5, pp. 257-269.

Bouwes, R., (2013). IT governance effect size : Evaluating the impact of Senior Management involvement on different organizational strategies. University of Amsterdam, Amsterdam, Netherlands. Retrieved from https://scripties.uba.uva.nl/download?fid=543333

Bowen, Frances E., Mahdi Rostami, & Piers Steel (2010). Timing is everything: A meta-analysis of the relationships between organizational performance and innovation, Journal of Business Research, 63(11), 1179-85.

Callahan, J., & Keyes, D. (2004). The evolution of IT Governance @ NB Power. In Grembergen (Ed.), Strategies for Information Technology Governance: Idea Group Publishing.

Castro, H.G.D., & Carvalho, M.M.D. (2012). Gerenciamento do portfolio de projetos: um estudo exploratório. Gestão & Produção, São Carlos, v. 17, n. 2, p. 283-296, 2010. Available at: <http://www.scielo.br/pdf/gp/v17n2/a06v17n2.pdf>.

De Haes, S., Van Grembergen, W., & Debreceny, R.S. (2013). COBIT 5 and Enterprise Governance of Information Technology. Building Blocks and Research Opportunities, Journal of Information Systems, 27 (1), 307-324.

De Souza Bermejo, P.H., Tonelli, A.O., Zambalde, A.L., dos Santos, P.A., & Zuppo, L. (2014). Evaluating IT governance practices and business and IT outcomes: A quantitative exploratory study in Brazilian companies. Procedia Technology 16, 849 – 857.

Duarte, P.A., & Raposo, M.L. (2010). A PLS model to study brand preference: an application to the mobile phone market. In: Esposito Vinzi, V., Chin, W.W., Henseler, J., Wang, H. (eds) Handbook of partial least squares: concepts, methods, and applications. Springer, Heidelberg, 449–485.

Elbanna, S., & Child, J. (2007). Influences on strategic decision effectiveness: Development and test of an integrative model. Strategic Management Journal, 28 (4), 431-453.

Etim, R.S., & Agara, I.G. (2011). The balanced scorecard: The new performance management paradigm for Nigerian firms. Journal of Economic Development Research and Investment 2 (3), 64-73.

Gartner (2010) Gartner Perspective: IT Spending 2010. Retrieved from https://www.gartner.com/en/information-technology.

Grant, G., Brown, A., Uruthirapathy, A., & McKnight, S. (2007). An Extended Model of IT Governance: A Conceptual Proposal. AMCIS Proceedings. 215.

Guilherme L. L., Antonio C.G.M., and João L.B. (2014). IT Governance Effectiveness and its Antecedents: an Empirical Examination in Brazilian Firms.47th Hawaii International Conference on System Science.

Haanappel, S., (2011). A framework for IT performance management. , (February), pp.1–83.

Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010). Multivariate data analysis (7th ed.). Upper Saddle River, New Jersey: Pearson Education International.

Heindrickson, G., & Santos Jr, C.D. (2014). Information Technology Governance in Public Organizations: How Perceived Effectiveness Relates To Three Classical Mechanisms. Journal of Information Systems and Technology Management, 11 (2), 297–326.

Héroux, S., & Fortin, A. (2014). Exploring IT Dependence and IT Governance. Information Systems Management, 31 (2), 143-166.

Héroux, S., & Fortin, A. (2017). Exploring the Influence of Executive Management Diversity on it Governance. Journal of Information Systems and Technology Management, 14 (3), 401-429.

Huygh, T., Haes, S.D., Joshi, A., & Grembergen, W.V. (2018). Answering Key Global IT Management Concerns Through IT Governance and Management Processes: A COBIT 5 Proceedings of the 51st Hawaii International Conference on System Sciences , 5335-5344.

Iden, J., & Eikebrokk, T.R., (2015). The impact of senior management involvement, organizational commitment and group efficacy on ITIL implementation benefits. Information Systems and e-Business Management. 13 (3), 527–552.

ISACA, (2012). A Business Framework for the Governance and Management of Enterprise IT. Rolling Meadows, IL (USA): ISACA, 2012. Available at: <http://www.isaca.org/COBIT/Pages/default.aspx>.

Kairu, E.W., Wafula, M.O., Okaka, O., Odera, O., & Akerele, E.K. (2013). Effects of balanced scorecard on a performance of firms in the service sector. European journal of business and management, 5 (9), 81-88.

Lee, O.K. et al., (2012). It impacts on performance of service firms through operation-level dynamic capability. Journal of Applied Business Research, 28(6), pp.1283–1294.

Li, L., Gao, P. & Mao, J., (2014). Research on IT in China: a call for greater contextualization. Journal of Information Technology, 29(3), pp.208–222.

Loderer, C., & Waelchli. U. (2010). Protecting Minority Shareholders: Listed versus Unlisted Firms. Financial Management, 39 (1), 33-57.

Low, V.L., Tay, S.T., Kho, K.L. (2015). Molecular characterisation of the tick Rhipicephalus microplus in Malaysia: new insights into the cryptic diversity and distinct genetic assemblages throughout the world. Parasites Vectors 8, 341.

Marnewick, C., & Labuschagne, L. (2011). An investigation into the governance of information technology projects in South Africa. International Journal of Project Management, 29 (6), 661–670.

Mohamed, N., & Kaur a/p Gian Singh, J. (2012). A Conceptual Framework for Information Technology Governance Effectiveness in Private Organizations. Information Management & Computer Security, 20 (2), 88-106.

Mugwe, C.W. (2014). Determinants for Effective Information Technology Outsourcing: A Case Of International Business Machines Corporation Kenya (Master thesis). University Of Nairobi. Retrieved from http://erepository.uonbi.ac.ke/handle/11295/73584

Nfuka, E. N., & Rusu, L. (2011). The effect of critical success factors on IT governance performance. Industrial Management & Data Systems, 111(9), 1418-1448.

Othman, M.F.I. (2016). Barriers to the adoption of formal IT governance practice: A Malaysian case (PhD thesis), Queensland University of Technology. Brisbane, Queensland, Australia.

Pick, R.A., (2015). Centralization And Decentralization In Information Technology Governance Shepherd Or Servant : , 19(2), pp.61–68.

Rubino, M., & Vitolla, F. (2014). Corporate governance and the information system: how a framework for IT governance support ERM. Corporate Governance, 14 (3), 320–338.

Subriadi, A.P., Hadiwidjojo, D., Djumahir, Rahayu, M., & Sarno., R. (2013), Firm Age, Firm Size and Information Technology Intensity Industry Factors in Influencing Information Technology Contribution to Improve Performance, Journal of Theoretical and Applied Information Technology, 54 (3), 487-496.

Tan, K.S., Teo, W.L., & Lai, K.P. (2011), The applicability of information technology governance in the Malaysian SMEs, Journal of Innovation Management in Small and Medium Enterprises, 2011, 1-10.

Teo, W.L., Manaf, A.A., & Choong, P.L.F., (2013). Perceived effectiveness of information technology governance initiatives among IT practitioners. International Journal of Engineering Business Management, 5 (19), 1–9.

Vaswani, R. (2003). Determinants of Effective Information Technology (IT) Governance. Unpublished Thesis. School of Business, University of Queensland, Australia.

Veerankutty, F., & Ali, N.A., (2016). Information Technology Governance on Public Sector Audit Performance.nternational Proceedings of the Conference on Accounting Studies (ICAS) 2016, 15-18August 2016, 41-48. Langkawi, Kedah, Malaysia.

Weill, P., & Ross, J. W. (2004). IT governance: How top performers manage IT decision rights for superior results. Boston, MA: Harvard Business School Press.

Young, R., & Jordan, E.,( 2008). Top management support: mantra or necessity? International Journal of Project Management 26, 713–725.

Objavljeno
2019/12/03
Rubrika
Originalni naučni članak