Шта менаџмент људских ресурса може да уради са емоционалном интелигенцијом?
Sažetak
Емоционална интелигенција је изузетно популарна тема ХР публикација од 90-их. Организациона ефикасност и високе емоционалне компетенције у компанији дефинитивно показују високу корелацију, али упркос очигледној важности ЕИ-профициенце, и даље остаје питање како менаџери (и ХР) могу да искористе алате које им емоционална интелигенција нуди да повећају ефикасност својих организације.
Примарно истраживање ове студије засновано је на проширеном истраживању путем упитника које има за циљ да се добију детаљније информације о стварној природи људске мотивације (укључујући аутотеличке типове мотивације) сумирањем и анализом одговора више од хиљаду испитаника. Друга примарна истраживачка основа студије је анализа заснована на интервјуу (у којој је учествовало више од 70 испитаника) којом се жели сазнати више о могућим интеракцијама између значајних емоционалних ефеката и способности људског учења. Резултат студије је изградња оквира модела који може помоћи организационим менаџерима и стручњацима за људске ресурсе да размотре главне типове метода руковођења заснованих на психолошким процедурама изграђеним на емоционалној интелигенцији и могућим начинима коришћења овог знања за повећање организационе ефикасности у оквиру компаније.
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