RESEARCH ON THE RELATIONSHIP BETWEEN INTELLECTUAL CAPITAL AND INDICATORS OF WORK RESULTS OF EMPLOYEES IN THE BANKING SECTOR OF THE REPUBLIC OF SERBIA

  • Jasmina Ognjanović Univerzitet u Kragujevcu, Fakultet za hotelijerstvo i turizam u Vrnjačkoj Banji
  • Aleksandra S Pešterac Univerzitet u Kragujevcu, Ekonomski fakultet
Ključne reči: intellectual capital, VAIC, human capital, structural capital, value-added per employee

Sažetak


Intellectual capital in the knowledge economy is recognized as a key driver of value creation in the banking sector, which affects the business results of banks and the success of realization of business activities. The efficiency of the use of intellectual capital depends on the employees, which points out the need to analyse the relationship between intellectual capital and the efficiency of employees. The aim of the research in this paper is to identify the relationship between intellectual capital and indicators of work results of employees in the banking sector of the Republic of Serbia. The sample consists of all banks which, according to the data of the National Bank of Serbia, operated in 2018. In order to test the research hypotheses, correlation and regression analysis is used. The results of the research clearly show that intellectual capital affects employee productivity. The coefficient of capital employed efficiency has the most significant impact on employee productivity.

Reference

Alhassan, A. L., & Asare, N. (2016). Intellectual capital and bank productivity in emerging markets: evidence from Ghana. Management Decision, 54(3), 589-609.

Bontis, N., Janosevic, S., & Dzenopoljac, V. (2013). Intellectual capital and corporate performance of Serbian banks. Actual problems of economiics, 4(34), 287 – 299.

Cabrita, M. R. M. F., Silva, M. L. R., Rodrigues, A. M. G., & Dueñas, M. P. M. (2017). Competitiveness and disclosure of intellectual capital: an empirical research in Portuguese banks. Journal of Intellectual Capital, 18(3), 486-505. doi: 10.1108/JIC-11-2016-0112

El‐Bannany, M. (2008). A study of determinants of intellectual capital performance in banks: the UK case. Journal of Intellectual Capital, 9(3), 487-498.

El‐Bannany, M. (2012). Global financial crisis and the intellectual capital performance of UAE banks. Journal of Human Resource Costing & Accounting, 16(1), 20-36.

Godišnji izveštaj o poslovanju i rezultatima rada banaka. (2018). Narodna banka Srbije, Beograd.

Goh, P. C. (2005). Intellectual capital performance of commercial banks in Malaysia. Journal of Intellectual Capital, 6(3), 385-396.

Laing, G., Dunn, J., & Hughes-Lucas, S. (2010). Applying the VAIC™ model to Australian hotels. Journal of Intellectual Capital, 11(3), 269 – 283.

Haji, A. A., & Mubaraq, S. (2012). The trends of intellectual capital disclosures: evidence from the Nigerian banking sector. Journal of Human Resource Costing & Accounting, 16(3), 184-209. doi: 10.1108/14013381211286360

Joshi, M., Cahill, D. & Sidhu, J. (2010). Intellectual capital performance in the banking sector: An assessment of Australian owned banks. Journal of Human Resource Costing & Accounting, 14(2), 151-170, doi:10.1108/14013381011062649

Kamath, G. B. (2007). The intellectual capital performance of the Indian banking sector. Journal of Intellectual Capital, 8(1), 96-123. doi:10.1108/14691930710715088

Kujansivu, P. (2005). Intellectual capital performance in Finnish companies. Rad prezentovan na III Konferenciji Performance Measurement and Management Control, Nice, 1-14.

Mavridis, D. (2004). The intellectual capital performance of the Japanese banking sector. Journal of Intellectual Capital, 5(1), 92-115. doi:10.1108/14691930410512941

Mavridis, D., & Kyrmizoglou, P. (2005). Intellectual capital performance drivers in the Greek banking sector. Management Research News, 28(5), 43-62. doi:10.1108/01409170510629032

Mondal, A., & Ghosh, S. K. (2012). Intellectual capital and financial performance of Indian banks. Journal of Intellectual Capital, 13(4), 515-530. doi:10.1108/14691931211276115

Murthy, V., & Mouritsen, J. (2011). The performance of intellectual capital: Mobilising relationships between intellectual and financial capital in a bank. Accounting, Auditing & Accountability Journal, 24(5), 622-646. doi:10.1108/09513571111139120

Pallant, J. (2011). SPSS priručnik za preživljavanje. Mikro knjiga, Beograd.

Pulic, A. (2004). Intellectual capital – does it create or destroy value? Measuring Business Excellence, 8(1), 62-68.

Radić, S. (2016). Vrednovanje intelektualnog kapitala primenom metode obračunate nematerijalne vrednosti. Ekonomske ideje i praksa, 22, 71-88.

Shih, K., Chang, C., & Lin, B. (2010). Assessing knowledge creation and intellectual capital in banking industry. Journal of Intellectual Capital, 11(1), 74-89. doi:10.1108/14691931011013343

Singh, S., Sidhu, J., Joshi, M., & Kansal, M. (2016). Measuring intellectual capital performance of Indian banks: A public and private sector comparison. Managerial Finance, 42(7), 635-655. doi:10.1108/MF-08-2014-0211

Firer, S., & Williams, M. (2003). Intellectual capital and traditional measures of corporate performance. Journal of Intellectual Capital, 4(3), 348-360. doi:10.1108/14691930310487806

Tran, D. B., & Vo, D. H. (2018). Should bankers be concerned with Intellectual capital? A study of the Thai banking sector. Journal of Intellectual Capital, 19(5), 897-914. doi:10.1108/JIC-12-2017-0185

Objavljeno
2020/04/18
Rubrika
Originalni naučni članak