A HOLISTIC APPROACH TO WORKPLACE STRESS MANAGEMENT

Jelena M. Lukić; Snežana Lj. Lazarević

doi:10.5937/skolbiz1-21872

Jelena M. Lukić Visoka škola modernog biznisa, Beograd
Snežana Lj. Lazarević Visoka sportska i zdravstvena škola, Beograd

DOI: https://doi.org/10.5937/skolbiz1-21872

Ključne reči: stres, zaposleni, radno mesto, stresori, upravljanje stresom, upravljanje ljudskim resursima, organizaciono ponašanje

Sažetak

Stres na radnom mestu predstavlja predmet interesovanja akademske zajednice, ali i mnogih stručnjaka za ljudske resurse, jer je uočeno da se stres kod zaposlenih negativno odražava na njihove poslovne rezultate, ali i na celokupno funkcionisanje organizacije. U procesu eliminisanja i/ili smanjenja stresa na radnom mestu, stručnjaci iz oblasti ljudskih resursa moraju da uzmu u obzir više faktora i da primene adekvatne metode i tehnike. Cilj ovog rada jeste da ukaže na značaj holističkog pristupa prilikom upravljanja stresom na radnom mestu. U radu su prikazane metode i tehnike za eliminisanje i smanjenje stresa na radnom mestu, u odnosu na nivo na kojem se primenjuju (individualni nivo i nivo organizacije), i u zavisnosti od vremena njihove primene (primarno, sekundarno i tercijarno). Upravljanje stresom treba da bude sastavni deo funkcionisanja svake organizacije i da obuhvati sve njene segmente, procese i aktivnosti.

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