MANAGEMENT OF THE INTERNATIONAL DISTRIBUTION CHANNELS IN THE SMEs INTERNATIONAL BUSINESS STRATEGY

  • Jelena Vapa Tankosić Faculty of Economics and Engineering Management, Cvećarska 2, Novi Sad, Serbia
  • Bojan Vapa
Keywords: international distribution, export, distribution channels, small and medium entreprises, international business strategy, Serbia

Abstract


 

Companies implementing a strategy based on entering foreign markets have to make a decision on choosing an adequate international distribution channels. Well implemented international distribution system in export-oriented companies can help them improve their competitiveness and better position their products in foreign markets. It is for this reason that the subject of this research paper is to analyze the factors of international distribution from the aspect of international business strategy of SMEs. The research conducted covered various factors related to international distribution strategies such as the ability to deliver international goods quickly and continuously, the established adequate international distribution network, the ability to respond quickly to international partners orders and the effective management of international distributors or agents. The survey was conducted in 50 companies that export various types of products on the territory of the Republic of Serbia. The results of the regression analysis indicate that an adequate distribution network has an impact on sales volume and foreign market share, so that we can conclude that the proper selection of an appropriate distribution network can contribute to enhancing the export potential of the company

References

Arnold, D. (2000). Seven rules of international distribution. Harvard Business Review, 78(6), 13–137.

Divljak, D. (2010). Ugovor o međunarodnoj distribuciji. Pravni život, 59(11), 345–354.

Grubor, A. (2005). Informacije međunarodnih marketing istraživanja u funkciji kanala distribucije. Anali Ekonomskog fakulteta u Subotici, 14, 133–144.

Grubor, A. (2008). Marketing istraživanja: integralni deo međunarodnog marketing programa. Subotica: Ekonomski fakultet.

Jović, M. (2007). Međunarodni marketing. Beograd: IntermaNet.

Kaleka, A. (2011). When exporting manufacturеrs compete on the basic of service: Resources and marketing capabilities driving service advantage and performance. Journal of International Marketing, 19(1), 40–58.

Kotler, P. (1988). Upravljanje marketingom 1: analiza, planiranje i kontrola. Zagreb: Informator.

Kotler, P. (2000). Marketing management: The Millennium Edition. Upper Saddle River: Prentice-Hall.

Kotler, P., & Keler, K. L. (2006). Marketing menadžment. Beograd: Datastatus.

Lages, C., Lages, C. R., & Lages, L. F. (2005). The RELQUAL scale: a measaure of relationship in export market ventures. Journal of Business Research, 58(8), 1040–1048.

Lancaster, G., & Massingham, L. (1997). Menadžment u marketingu. Beograd: Grmeč.

Menkinoski, G., Risteska, A., & Ilieska, K. (2000). Distribucija kao instrument međunarodnog marketing programa. Strategijski menadžment, 4(4), 10–12.

Mitić, S. (2014). Upravljanje izvozom: nematerijalni i marketinški aspekti konkurentnosti. Beograd: Ekonomski fakultet, Centar za izdavačku delatnost.

Morgan, R. M., & Shelby, D. H. (1994). The Commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38.

Nijssen, J. E., Douglas, P. S., & Calis, G. (1999). Gathering and using information for the selection of trading partners. European Journal of Marketing, 33(1–2), 143–162.

O’Grady, S., & Lane, H. (1996). The psychic distance paradox. Jornal of International Business Studies, 27(2), 309–333.

Perović, J. (2010). Sporne odredbe ugovora o međunarodnoj distribuciji. Pravo i privreda, 47(4–6), 359–376.

Piercy, N., Katsikeas, S. C., & Cravens, W. D. (1997). Examining the role of buyer-seller relationship in export performance. Journal of World Business, 32(1), 73–86.

Previšić, J., & Ozretić Došen, Đ. (2000). Osnove međunarodnog marketinga. Zagreb: Masmedija.

Racela, O. C., Chaikittisilpa, C., & Thoumrungroje, A. (2007). Market orientation, international business relationships and perceived export performance. International Marketing Review, 24(2), 144–163.

Rakita, B. (2012). Međunarodni marketing: od lokalne do globalne perspektive. Beograd: Ekonomski fakultet.

Rakita, B., & Mitić, S. (2012). Networking and clustering as contemporary strategies of business internationalization. In From Global Crisis to Economic Growth. Which Way to Take? (47–78). Belgrade: Faculty of Economics.

Rakić, B. (2004). Međunarodni marketing. Beograd: Megatrend univerzitet primenjenih nauka.

Salai, S., & Božidarević, D. (1997). Marketing istraživanje: informaciona osnova marketing menadžmenta. Beograd: Savremena administracija.

Skarmeas, D., Katsikeas, S. C., Spyropoulou, S., & Salehi-Sangari, E. (2008). Market and supplier characteristics driving distributor relationship quality in international marketing channels of industrial products. Industrial Marketing Management, 37(1), 23–36.

Žunić-Kovačević, N., Vapa-Tankosić, J., & Lazić, B. (2016). The mechanism of SMEs internationalization towards the EU single market perspective. In European Union Future Perspectives: Innovation, Entrepreneurship and Economic Policy (43-59). Pula: Juraj Dobrila University of Pula.

Vapa -Tankosić, J., Ignjatijević, S., & Gardašević, J. (2015). Analysis of export performance factors of enterprises from the Republic of Serbia in the process of European integration. Teme, 39(4), 1257-1276.

Vapa-Tankosić J., & Vapa, B. (2017). The effect of product development and innovation on SMEs export performance. In Innovation, ICT and Education for the next generation (154-171). Novi Sad: Faculty of Economics and Engineering Management.

Published
2020/04/10
Section
Original Scientific Paper